Jennifer Timothy
Amelia
Summary
Dedicated Medical Billing Specialist with a solid track record in managing medical claims and ensuring compliance with insurance regulations. Committed to leveraging organizational abilities and management skills to enhance operational efficiency in healthcare settings.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Billing Specialist
ARTHRITIS SPECIALISTS, LTD.
04.2016 - Current
- Compile and enter all medical claims for a multi-physician practice
- Audited medical records for billing accuracy
- Ensuring coding accuracy by staying abreast of the evolving insurance requirements
- Handle insurance payments by using both manual and electronic methods
- Communicate with insurance companies to ensure correct payment and resolve billing issues on behalf of the practice
- Assisted the management group with various tasks
Patient Service Representative
ARTHRITIS SPECIALISTS, LTD.
04.2014 - 04.2016
- Welcomed and helped patients with a courteous and efficient administrative service
- Assisted the management group with various tasks
- Managed the master schedule of several physicians
- Composed and delivered proficient digital messages
- Coordinating with other practices and insurers to get referrals and approvals for specialists
- Ensured the confidentiality of information by following HIPAA guidelines for collection, organization, and storage.
- Answered multiple phone lines and provided quick responses to requests
- Maintained resource inventory and ordered supplies
- Trained new employees
- Maintained compliance with Federal Meaningful Use Guidelines
- Received overdue payments and shared costs of medical services
Program Support Assistant Sr
VCU Health System
07.2013 - 04.2014
- Assisted the Nurse Manager in maintaining the daily operations of the VCUHS Communications Center.
- Responded to department's specific e-mails and voice mail messages.
- Professionally prepared letters, statements, meeting minutes, agendas and other documents as required.
- Office layout, cleanness and functional groupings monitored for adherence to safety and hygiene standards.
- Maintained Manager's calendar as requested.
- Facilitated physician communication.
- Facilitated departmental functions/events.
- Attended and recorded meeting minutes and distributed to appropriate personnel
- Coordinated remote access with IT security for physicians and clinical providers at partner sites.
- Developed presentations, documents and research topics as submitted.
- Coordinated multi-disciplinary meetings (both internally and externally).
- Researched special projects background and programming abstracts.
- Professionally recorded messages for clinic staff in patient charts
- Scheduled for 20+ clinics within the VCU Health Systems
- Created and distributed professional electronic communications
- Collected, organized, and stored confidential information in accordance with HIPAA guidelines
- Provided quick, concise responses to patient requests
- Correctly and professionally transferred calls throughout the VCU Health Systems to appropriate parties to assist patient requests
- Inventoried and ordered supplies for the VCUHS Communications Center
Patient Service Representative
Advanced Orthopaedic Centers
Richmond
05.2007 - 07.2013
- Greeted and assisted patients as a professional administrative presence
- Provided support to management group
- Responsible for master schedule for 18 doctors and 5 therapists
- Created and distributed professional electronic communications
- Liaison between the company and other practices and insurance companies in order to obtain specialist referrals and authorizations
- Collected, organized, and stored confidential information in accordance with HIPAA guidelines
- Answered multiple phone lines and provided quick responses to requests
- Maintained resource inventory and ordered supplies
- Researched rejected claims both from insurance companies and billing system
- Trained new employees
- Maintained compliance with Federal Meaningful Use Guidelines
- Collected past balances due and co pays/coinsurances
Front Office Coordinator
Ortho On-Call
02.2008 - 02.2010
- Managed staff of 4 (orthopedic technicians, front office staff, x-ray technicians)
- Researched and resolved patient grievances and complaints
- Trained new employees
- Created training manuals for GE Centricity
- Created SOP's as needed
- Maintained MSDS book
- Greeted and assisted walk-in patients as a professional administrative presence
- Provided support to upper management group
- Responsible for master schedule for 18 doctors and 5 therapists
- Created and distributed professional electronic communications
- Liaised between the company and other practices and insurance companies in order to obtain specialist referrals and authorizations
- Collected, organized, and stored confidential information in accordance with HIPAA guidelines
- Answered multiple phone lines and provided quick responses to requests
- Maintained resource inventory and ordered supplies
- Researched rejected claims both from insurance companies and billing system
- Maintained compliance with Federal Meaningful Use Guidelines
- Collected past balances due and co-pays/coinsurances
Education
Associate of Applied Science - Medical Administration
ECPI Technical College
Richmond, VA01.2005
Skills
- HIPAA compliance
- Clinical research
- Management skills
- Medical records management
- EHR proficiency
- Research methodologies
- Invoicing processes
- Healthcare knowledge
- Medical coding and billing
- Claims processing expertise
- Insurance verification
- Revenue cycle management strategies
- Electronic billing systems
- Patient communication skills
- Schedule management
Certification
Certified Professional Coder, AAPC
Timeline
Medical Billing Specialist
ARTHRITIS SPECIALISTS, LTD.
04.2016 - Current
Patient Service Representative
ARTHRITIS SPECIALISTS, LTD.
04.2014 - 04.2016
Program Support Assistant Sr
VCU Health System
07.2013 - 04.2014
Front Office Coordinator
Ortho On-Call
02.2008 - 02.2010
Patient Service Representative
Advanced Orthopaedic Centers
05.2007 - 07.2013
Associate of Applied Science - Medical Administration
ECPI Technical College
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