Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jennifer Zagami

Fredericksburg

Summary

Dynamic professional with extensive experience in sales and customer relationship management, notably as an Internet Sales Manager at Sheehy Auto Stores. Proven track record in boosting sales through effective negotiation and personalized service. Skilled in budgeting and operations management, fostering client loyalty, and enhancing team performance through leadership and training.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Owner & Operator

Gingibakz
Fredericksburg
10.2011 - Current
  • Manage all aspects of business operations including budgeting, customer service, and online presence.
  • Produce high-quality baked goods, consistently meeting customer expectations.
  • Cultivate loyal customer base through personalized service and community engagement.

Internet Sales Manager & Aftermarket Sales

Sheehy Auto Stores
Ashland
10.2015 - 07.2016
  • Delivered detailed vehicle information and financing options to customers.
  • Increased sales through upselling aftermarket products and coordinating installations.
  • Maintained strong client relationships, resulting in repeat business.

Car Sales Consultant

Rosner Automotive Group
Fredericksburg
05.2013 - 10.2013
  • Guided customers through the vehicle purchase process with a focus on satisfaction.
  • Partnered with finance team to secure competitive deals.
  • Built a loyal customer base through follow-up and service excellence.

Insurance Sales Agent

GEICO
Fredericksburg
12.2012 - 05.2013
  • Matched clients with appropriate insurance products based on needs analysis.
  • Managed high-volume inquiries and ensured timely policy processing.

Car Sales Consultant

CarMax
Fredericksburg
04.2007 - 08.2011
  • Managed full sales cycle, including trade-in evaluations and delivery coordination.
  • Participated in training programs and mentored new consultants.

Customer Relations Manager

Koons Toyota
Arlington
06.2006 - 03.2007
  • Resolved customer concerns and improved satisfaction through proactive outreach.
  • Recommended process improvements to enhance service delivery.

Assistant Manager

Gymboree
Fredericksburg
11.2005 - 05.2006
  • Oversaw daily operations, staff scheduling, and visual merchandising.
  • Boosted team morale through recognition programs.

Sales Associate

Haverty Furniture
Fredericksburg
03.2005 - 11.2005
  • Provided tailored furniture recommendations and coordinated delivery logistics.

Education

Some college coursework - Fine Arts

Pennsylvania College of Art and Design
Lancaster, PA
01.1995

Skills

  • Sales & Negotiation
  • Customer Relationship Management (CRM)
  • Automotive & Insurance Sales
  • Team Leadership & Training
  • Time Management & Organization
  • Communication & Phone Etiquette
  • Product Demonstrations
  • Budgeting & Operations Management
  • Business management
  • Budgeting
  • Online marketing
  • Client relationship management
  • Inventory management
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Time management
  • Sales leadership
  • Administrative oversight

Certification

Valid Driver’s License

References

References available upon request.

Timeline

Internet Sales Manager & Aftermarket Sales

Sheehy Auto Stores
10.2015 - 07.2016

Car Sales Consultant

Rosner Automotive Group
05.2013 - 10.2013

Insurance Sales Agent

GEICO
12.2012 - 05.2013

Owner & Operator

Gingibakz
10.2011 - Current

Car Sales Consultant

CarMax
04.2007 - 08.2011

Customer Relations Manager

Koons Toyota
06.2006 - 03.2007

Assistant Manager

Gymboree
11.2005 - 05.2006

Sales Associate

Haverty Furniture
03.2005 - 11.2005

Some college coursework - Fine Arts

Pennsylvania College of Art and Design

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Jennifer Zagami