Hi, I’m
Jenniffer Kilminster
Winchester
Summary
Detail-oriented customer service associate specializing in problem resolution and team collaboration. Proven ability to learn new skills quickly and assist others effectively. Recognized for reliability and responsibility in all tasks.
Overview
3
years of professional experience
Work History
The Home Depot IncWinchester
Customer Service Associate
2026.04 - Current (5 education.months_Label)
Job overview
- Assisted customers with product inquiries and service requests.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Operated point-of-sale systems for transactions and payments.
- Resolved customer complaints with empathy and professionalism.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Five Guys BurgerWarrenton
Crew Member
2022.11 - 2026.03 (3 education.years_Label & 4 education.months_Label)
Job overview
- Trained new crew members on procedures and customer service, enhancing team readiness.
- Prepared food items following company recipes, ensuring quality and consistency.
- Handled cash transactions accurately at the register.
- Stocked supplies and inventory to support efficient daily operations.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces, and restocking supplies.
CVS PharmacyWarrenton
Pharmacy Technician Trainee
2025.06 - 2025.08 (2 education.months_Label)
Job overview
- Assisted pharmacists in preparing and dispensing medications to patients.
- Processed prescription orders and verified patient information efficiently.
- Assisted pharmacists in filling prescriptions, counting pills and labeling bottles.
- Organized drugs by expiration date to ensure freshness.
- Assisted pharmacists in filling prescriptions, counting pills, and labeling bottles.
Education
Laurel Ridge Community CollegeWinchester, VA
from Pharmacy Technician Program
2026-07
Laurel Ridge Community CollegeWinchester, VA
Associate of Arts from Genreal Studies
2027-05
International School of Ho Chinh Minh CityVietnam
High School Diploma
2022-06
Skills
- Customer service
- Attention to detail
- Team collaboration
- Product merchandising
- Time management
- Stock replenishment
- Quality assurance
- Problem resolution
- Medication dispensing
- Prescription processing
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Customer Service Associate
The Home Depot Inc
2026.04 - Current (5 education.months_Label)
Pharmacy Technician Trainee
CVS Pharmacy
2025.06 - 2025.08 (2 education.months_Label)
Crew Member
Five Guys Burger
2022.11 - 2026.03 (3 education.years_Label & 4 education.months_Label)
Laurel Ridge Community College
from Pharmacy Technician Program
Laurel Ridge Community College
Associate of Arts from Genreal Studies
International School of Ho Chinh Minh City
High School Diploma