Retail management professional with a strong focus on productivity and operational efficiency. Demonstrated success in leading teams, managing inventory, and enhancing customer service standards. Achieved consistent sales growth through strategic coaching and targeted sales initiatives. Committed to improving customer satisfaction and driving positive business outcomes.
Overview
5
5
years of professional experience
Work History
Beer & Wine Manager/Grocery Department Manager
Neighborhood Grocery Holdings LLC
Richmond
08.2023 - Current
Participated in budgeting process by creating reports that tracked expenses related to beer and wine purchases.
Performed regular audits of inventory levels to ensure accuracy of records.
Established processes for maintaining accurate records of beer and wine deliveries, returns and damage claims.
Coordinated with vendors to obtain information about new products or promotions.
Determined complete order accuracy by examining merchandise to verify price and quantity.
Maintained a clean working environment by regularly cleaning shelves and display cases.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Cashier Supervisor
Hall's
Colonial Beach
02.2020 - 02.2023
Operated cash register, collected payments and provided accurate change
Helped customers find specific products, answered questions and offered product advice
Processed all sales transactions promptly to prevent long customer wait times
Contract & Risk Coordinator at Big City Access Holdings, LLC/BrandSafway Solutions, LLC dba Big City AccessContract & Risk Coordinator at Big City Access Holdings, LLC/BrandSafway Solutions, LLC dba Big City Access