Jeremy Clark M.B.A
Pulaski
Summary
Dynamic and results-oriented manager with extensive experience in overseeing daily operations and training across multiple departments. Proven track record in poly formulations, resource management, and staff development to achieve cost-effective service delivery. Adept coordinating with cross-functional teams to enhance operational efficiency and service quality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Environmental Services Manager
Carilion New River Valley Medical Center
11.2023 - Current
- Operational Management: Plan, direct, and coordinate daily operations across three departments: Floor Care, Linen, and Clinical Transport.
Formulate and implement policies to streamline operations and improve service delivery.
Manage daily activities to ensure smooth, efficient, and effective departmental functions.
- Human Resources: Recruit, train, and develop staff to meet departmental needs.
Define performance measures and provide feedback to staff and other managers.
Coordinate with other department managers to ensure cohesive service provision.
- Financial Management: Develop and administer departmental budgets.
Monitor resource utilization to ensure cost-effectiveness and budget compliance.
- Scheduling and Maintenance: Oversee work scheduling and assignment distribution.
Ensure proper maintenance of equipment and supplies for uninterrupted service delivery.
EVS Regional Training Supervisor
Carilion New River Valley Medical Center
11.2020 - 11.2023
- Training and Development: Developed a comprehensive training course to educate and train staff on competencies, policies, and procedures.
Utilized lesson plans to create growth and knowledge of the material presented.
Coordinated staff education and training to enhance team productivity.
Oversaw daily in-class training and education of regional staff.
Developed and implemented an education manual for the region.
Led the development and training of staff, ensuring adherence to best practices.
Public Safety Telecommunications
Pulaski County Joint 9-1-1
09.2018 - 01.2021
- 9-1-1 dispatcher for the county and town of Pulaski Va
- Operate a multi-line telephone console system, alerting system and radio system
- Translate information to appropriate codes while determining and assign the level of priority of calls that are placed in the computer-aided dispatch system
- Perform emergency medical dispatch and crisis intervention services
- Ask vital questions and provide pre-arrival instructions for first-responders
- Ask appropriate questions to interpret, analyze and anticipate the caller’s situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies.
Assistant Bookstore Manager
Follett Corporation
01.2016 - 08.2018
- Assistant bookstore manager at New River Community College
- Assist with daily store functions
- Manage the accounts payable/receivable, invoices and store finances
- Also manage daily store deliveries of retail, textbooks, and attire
- Manage the Financial Aid reports for students and Major Credit Accounts.
Track Services Logistics
Charlotte Motor Speedway
01.2015 - Current
- Assist in overseeing the Track Services Department in day-to-day operations critical to the success at Charlotte Motor Speedway
- Providing a world class experience for fans that attended all events
- Also, liaison to incoming scouts, teams, and drivers
- Provided assistance to emergency crews during events and ran logistics for events
- Assist with on-track activity during cautions or media timeouts
- Also, assist with Pace Car and stock car rides for customers and major account personnel before, during, and after events
- Assist with logistics of major events from set-up to tear down.
Education
MBA Degree Business Administration -
Liberty University
01.2018
MS. Degree Sport Management, Administration -
Liberty University
01.2015
B.S. Degree Sport Management, Minor in Coaching -
Liberty University
01.2009
Pulaski County High School -
Pulaski, VA
01.2003
Skills
- Team Leadership
- Staff Management
- Strategic Planning
- Employee Development
- Decision-Making
- Problem Resolution
- Scheduling and Coordinating
- Managing Operations and Efficiency
- Customer Relationship Management
- Hiring and Training
- Training and Development
- Goal Setting
Certification
- Certified Telecommunicator
- Forklift Operator
- NASCAR License
Timeline
Environmental Services Manager
Carilion New River Valley Medical Center
11.2023 - Current
EVS Regional Training Supervisor
Carilion New River Valley Medical Center
11.2020 - 11.2023
Public Safety Telecommunications
Pulaski County Joint 9-1-1
09.2018 - 01.2021
Assistant Bookstore Manager
Follett Corporation
01.2016 - 08.2018
Track Services Logistics
Charlotte Motor Speedway
01.2015 - Current
MBA Degree Business Administration -
Liberty University
MS. Degree Sport Management, Administration -
Liberty University
B.S. Degree Sport Management, Minor in Coaching -
Liberty University
Pulaski County High School -
Pulaski, VA
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