Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeremy Santangelo

Crimora

Summary

Dynamic small business owner with a proven track record at Blue Mountain Renovations, excelling in customer relations and project management. Enhanced client satisfaction through exceptional service and efficient processes. Skilled in carpentry and mentorship, fostering team growth while driving repeat business and referrals. Committed to delivering high-quality craftsmanship and innovative solutions.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Owner

Blue Mountian Renovations
03.2021 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Carpenter Supervisor

University of Virginia, Facilities Management
09.2016 - 03.2021
  • Contributed to the growth of the company''s reputation as a leader in carpentry services through successful completion of high-profile projects within budget constraints.
  • Reduced labor costs by efficiently allocating personnel resources according to project needs and skillsets.
  • Enhanced team productivity with thorough training sessions in advanced carpentry techniques and equipment usage.
  • Maintained high-quality craftsmanship standards by closely monitoring work progress and providing constructive feedback to team members.
  • Supported growth of the organization by teaching and training within the apprenticeship program.
  • Served on safety committee
  • Provided support of volunteer construction projects within the Charlottesville community.

Lead Carpenter

University of Virginia, Facilities Management
01.2015 - 09.2016
  • Earned a reputation for exceptional craftsmanship by consistently exceeding client expectations in both design and functionality aspects of projects.
  • Optimized workflow by assigning tasks based on individual skills, ultimately enhancing overall team performance.
  • Contributed significantly towards the company''s growth through diligent work ethic coupled with an unwavering commitment towards excellence.
  • Resolved issues as they arose during projects, utilizing critical thinking skills and effective problem-solving techniques for quick resolutions.
  • Maintained clean work sites, minimizing disruptions to surrounding areas during construction projects.
  • Identified opportunities for continuous improvement in construction methods, leading to increased profitability for the company.
  • Mentored junior carpenters, providing guidance on best practices and improving their skill sets.
  • Kept team members safe and job sites free of hazards by maintaining good organizational skills.
  • Streamlined processes within the team, resulting in improved efficiency and more accurate estimations of project timelines.

Temp Worker

University of Virginia, Facilities Management
07.2014 - 01.2015
  • Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
  • Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
  • Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
  • Supported demolition and renovation of large building projects


Pro Services Specialist

Lowes
09.2009 - 07.2014
  • Developed and maintained strong relationships with vendors, ensuring quality products and services at competitive prices.
  • Implemented a structured approach to problem-solving, promoting a more efficient resolution of client concerns and inquiries.
  • Evaluated current industry trends and competitor offerings to remain knowledgeable about best practices within the field of pro services specialization.
  • Optimized project management processes to reduce turnaround time, resulting in increased client satisfaction and repeat business.
  • Developed comprehensive proposals for prospective clients, highlighting the benefits of partnering with our organization for professional services.
  • Collaborated with sales team to develop targeted marketing strategies that drove revenue growth for the company.

Education

American School
Chicago

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Project management
  • Project management
  • Mentorship
  • Trim/Cabinetry
  • Painting
  • Flooring
  • Plumbing
  • HVAC
  • Framing
  • Fencing/Decking

Certification

  • Class A Contractors License (2008-current)

Timeline

Owner

Blue Mountian Renovations
03.2021 - Current

Carpenter Supervisor

University of Virginia, Facilities Management
09.2016 - 03.2021

Lead Carpenter

University of Virginia, Facilities Management
01.2015 - 09.2016

Temp Worker

University of Virginia, Facilities Management
07.2014 - 01.2015

Pro Services Specialist

Lowes
09.2009 - 07.2014

American School

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Jeremy Santangelo