Jermaine G. Sargeant
Newport News
Summary
Visionary and results-driven IT leader with 20+ years of experience driving enterprise software solutions. Adept at leading teams, managing complex programs, and aligning technology with business strategy. Skilled in Agile/Scrum, stakeholder engagement, and product lifecycle management. Recognized for turning ambiguity into clarity and fostering a culture of accountability, collaboration, and innovation.
Overview
29
29
years of professional experience
Work History
Software Development Manager
Penske Logistics
10.2021 - Current
- Lead a team of 6 developers and 3 QA testers to deliver SaaS web/mobile solutions.
- Manage roadmaps, sprint planning, backlog grooming, and cross-functional coordination.
- Introduced Agile/Scrum practices, improving delivery cadence and stakeholder transparency.
- Directed SDLC for compliance tools, mobile integrations, and automated workflows.
- Mentored staff, reduced turnover, and improved team performance.
- Oversaw UAT and deployment to ensure smooth rollouts across distributed teams.
Senior Systems Analyst / Team Lead
Penske Logistics
05.2016 - 10.2021
- Led product design and technical delivery across multi-team environment.
- Partnered with sponsors and PMO to define scope and manage program delivery.
- Drove alignment via requirement analysis, user story creation, and reporting.
- Key Projects:
- Integrated third-party navigation with proprietary mobile app.
- Implemented legal compliance features for state labor regulations.
- Deployed NFC smart-tag solution, reducing driver task time by 30%.
Systems Analyst
Penske Logistics
03.2008 - 05.2016
- Designed enhancements for web/mobile platforms with improved UX and performance.
- Led redesign of Driver Dispatch UI integrated with Oracle TMS.
- Produced bilingual training assets, increasing adoption across borders by 40%.
Programmer / Analyst / Consultant
Nine River’s Technology, Ategra Systems, & Penske Logistics
01.1997 - 01.2008
- Delivered enterprise systems and reporting solutions using Natural Adabas, VB/.NET, and JCL.
- Led system integrations and supported implementations from requirements to delivery.
Education
Executive MBA -
Case Western Reserve University, Weatherhead School of Management
05.2026
Executive Leadership Development Program - undefined
Case Western Reserve University
06.2024
B.S. - Computer Science
South Carolina State University
Skills
- Agile & Scrum
- Program & Project Management
- Team Leadership & Coaching
- Product Lifecycle & Roadmap Planning
- Jira & Confluence
- SaaS & Mobile Platforms
- Cross-Functional Collaboration
- API Integrations
- UAT Strategy
- Oracle TMS
Timeline
Software Development Manager
Penske Logistics
10.2021 - Current
Senior Systems Analyst / Team Lead
Penske Logistics
05.2016 - 10.2021
Systems Analyst
Penske Logistics
03.2008 - 05.2016
Programmer / Analyst / Consultant
Nine River’s Technology, Ategra Systems, & Penske Logistics
01.1997 - 01.2008
Executive Leadership Development Program - undefined
Case Western Reserve University
B.S. - Computer Science
South Carolina State University
Executive MBA -
Case Western Reserve University, Weatherhead School of Management
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