Jerome (Skip) Potter

• Reviewed existing DEA network technical specifications to identify and eliminate potential security flaws and weaknesses.
• Evaluated emerging technologies to determine potential impact on business operations and overall strategy.
• Managed budgets for various information systems projects, achieving cost savings without compromising quality or scope goals.
• Optimized data security and integrity with robust network infrastructure and protocols.
• Managed the development of custom software applications for improved business functionality and user experience.
• Mentored junior staff members, promoting professional growth within the IT department while contributing to succession planning efforts.
• Conducted regular system audits to ensure compliance with relevant industry regulations and standards.
• Facilitated communication between IT teams and stakeholders, fostering collaboration on technology initiatives across the organization.
• Streamlined business processes through comprehensive analysis and innovative technology implementation.
• Aligned IT initiatives with overall corporate objectives by working closely with executive leadership on strategic planning sessions.
• Established best practices in information systems management, elevating organizational performance.
• Implemented disaster recovery plans, safeguarding critical data from unforeseen events or threats.
• Led a team of IT professionals, ensuring successful project delivery within budget and on time.
• Managed life cycle replacement of hardware and software.
• Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
• Analyzed network security and current infrastructure, assessing areas in need of improvement.
• Wrote strategic business plans outlining need for departmental information technology resources.

Experience in the following:

• 40 years in computer support of Computer systems.
  30 in technical support of networks/laptops/computers/printers/mobile phones
  30 years experience with network communications, to include wireless, servers, Windows, MAC, Phone systems, Audio Visual equipment and operation
  20 years Knowledge/familiarity with Aruba equipment
  o ISP/OSP Troubleshooting
  o CCTV System Troubleshooting
  o Network/Wireless Troubleshooting
  

Led cross-functional teams to enhance information systems operations and support mission readiness.

• Managed cybersecurity protocols, ensuring compliance with Navy standards and safeguarding sensitive information.
• Developed strategic plans for system upgrades, improving operational efficiency across multiple platforms.
• Mentored junior personnel in advanced information technology practices and career development strategies.
• Excellent communication skills, both verbal and written.
• Managed 50-100 Navy IT personnel.