Jerry Reynolds
Galax
Summary
Results-driven professional with a strong background in customer service, team leadership, and operational efficiency. Proven track record in staff training and motivation, enhancing customer satisfaction through effective decision-making and problem-solving.
Overview
6
6
years of professional experience
Work History
Assistant Manager
USLBM/ Parker's Building Supply
Galax, VA
11.2022 - Current
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained staff on product knowledge and customer service best practices.
- Coordinated inventory management processes to optimize stock availability.
- Implemented process improvements resulting in increased operational efficiency.
- Established positive relationships with customers, enhancing overall satisfaction and loyalty.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
CDL Class B Driver
Parker's Building Supply
Galax, VA
10.2019 - 11.2022
- Operated CDL Class B vehicles to deliver building supplies safely and efficiently.
- Conducted pre-trip and post-trip inspections to ensure vehicle compliance and safety standards.
- Managed delivery schedules, optimizing routes for timely arrivals while minimizing fuel consumption.
- Collaborated with warehouse staff to load/unload materials, ensuring proper handling of products.
- Maintained accurate delivery logs and documentation in accordance with company policies.
- Provided courteous service to customers at each stop, addressing inquiries or concerns while representing the company positively.
- Improved overall delivery timeframes by effectively managing multiple tasks simultaneously.
- Navigated diverse road conditions, demonstrating strong adaptability and excellent driving skills.
- Assisted with loading and unloading cargo, ensuring secure transport and minimal damage to goods.
- Enhanced customer satisfaction by ensuring timely and safe deliveries of goods.
- Maintained vehicle and equipment in optimal condition for efficient operations and reduced downtime.
- Adhered to all industry regulations, maintaining a clean driving record and up-to-date licenses.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Operated with safety and skill to avoid accidents and delays.
Education
High School Diploma -
Galax High School
Galax, VA06-1985
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Staff management
- Workload management
Timeline
Assistant Manager
USLBM/ Parker's Building Supply
11.2022 - Current
CDL Class B Driver
Parker's Building Supply
10.2019 - 11.2022
High School Diploma -
Galax High School