Jesse Safo
Dumfries
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Cashier
Dollar Tree
Dumfries
02.2024 - 09.2024
- Operated cash register efficiently during busy store hours.
- Processed customer transactions accurately and quickly.
- Assisted customers with product inquiries and store navigation.
- Stocked merchandise shelves to ensure product availability.
- Maintained cleanliness and organization of checkout area.
- Collaborated with team members to enhance customer service experience.
- Handled returns and exchanges following store policies.
- Managed cash drawers, ensuring balanced transactions at end of shifts.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
Server
Starline restaurant
Springfield
05.2023 - 08.2023
- Provided excellent customer service to enhance dining experiences.
- Took and processed food and beverage orders accurately.
- Assisted in maintaining cleanliness and organization of dining area.
- Resolved customer complaints promptly and professionally.
- Collaborated with kitchen staff to ensure timely food delivery.
- Supported team members during busy shifts to maintain efficiency.
- Prepared tables for dining by setting utensils and glassware properly.
- Monitored customer needs throughout their visit to ensure satisfaction.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
Forest Park High School
Dumfries, VASkills
- Customer service
- Team collaboration
- Cash handling
- Order processing
- Time management
- Conflict resolution
- Communication skills
- Inventory management
- Problem solving
- Positive guest interactions
- Strong work ethic
- Sales expertise
- Table resetting
- Safe food handling
- Guest engagement
- Food safety
- Task prioritization
- Receipt handling
- Basic math
- Clear communication
Timeline
Cashier
Dollar Tree
02.2024 - 09.2024
Server
Starline restaurant
05.2023 - 08.2023
Forest Park High School