Jessica Barnes
Carrsville
Summary
Dynamic Administrative Assistant with proven expertise at McGowan Group, excelling in customer service and data entry. Adept at enhancing office efficiency through meticulous documentation and effective communication. Recognized for building strong client relationships and streamlining administrative processes, ensuring accuracy and promptness in all tasks. Proficient in Microsoft Office Suite.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
McGowan Group
Suffolk
10.2018 - Current
Various administrative duties for the entire office.
- Prepared correspondence, reports, and internal documents with accuracy and consistency.
- Coordinated phone, email, and front-desk communications while routing requests promptly.
- Organized filing systems, records, and office documentation for easy retrieval.
- Supported invoicing, data entry, and account updates using attention to detail.
- Communicated with vendors, clients, and internal teams to resolve administrative needs.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
High School Diploma -
Menchville High School
Newport News, VA06-2006
Skills
Customer service
Data entry
Computer skills
Office administration
Administrative support
Microsoft Word
Microsoft Excel
File organization
Microsoft outlook
Computer proficiency
Filing
Documentation and recordkeeping
Timeline
Administrative Assistant
McGowan Group
10.2018 - Current
High School Diploma -
Menchville High School