Jessica L Carroll
Woodbridge,VA
Summary
Experienced professional manager with expertise in cybersecurity and management. Dedicated to expanding knowledge and skills in the field. Completed MS in Information Assurance and Cybersecurity, specializing in Digital Forensics in March 2023. Skilled in strategic planning, budget management, and risk assessment. Proven track record of overseeing complex projects and ensuring timely delivery. Recognized for reliability, leadership, and effective communication skills. Able to foster a collaborative team environment and adapt to evolving needs.
Overview
7
7
years of professional experience
Work History
Cyber Assurance Project Manager
BAE P&S
06.2021 - Current
- Management of Sector related compliance projects; working closely with compliance leadership, auditing, & engineering teams.
- Develop and maintain Change Control Board (CCB) for engineering environments to meet compliance standards
- Designed and developed technical documentation for stakeholders.
- Develop dashboards to track and manage system changes and compliance tasks.
- Managed complex compliance projects for air gapped environments.
- Developed training for stakeholders and customers.
- Create and develop compliance documentation (SSP's/SOP's)
- Coordinate and develop compliance assessment processes and schedules
- Engaged stakeholders in project discussions to align expectations and gather feedback.
- Identified potential project risks with thorough analysis and developed mitigation strategies.
- Conducted quality assurance checks throughout project lifecycle to maintain high standards.
- Created detailed schedules for project milestones to ensure timely completion.
- Guided team members in prioritizing tasks to align with project objectives.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Identified plans and resources required to meet project goals and objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Principle System Administrator
BAE ESS-IT
11.2019 - 06.2021
- Analyzed and optimized workstation performance, improving application response times for end-users.
- Created and serviced administrator and user accounts on Linux-based systems, managing 15 deployments.
- Stayed up to date on the latest developments in Linux technologies and best practices, sharing knowledge with team members to continuously improve processes and systems.
- Provided input on hardware and software purchasing, prioritizing return on investment to optimize IT spending.
- Ensured high availability of critical systems by proactively monitoring server health and addressing potential issues before they escalated.
- Maintained smooth operation of multi-user computer systems through collaboration with engineers.
- Managed multiple projects simultaneously while adhering to strict deadlines, prioritizing tasks based on business needs and resource availability.
- Provided hands-on support for end-users experiencing issues with Linux-based systems or applications, facilitating quick resolutions and minimal disruptions to productivity.
- Improved system performance by optimizing Linux server configurations, implementing efficient backup processes, and performing regular maintenance tasks.
Linux Administrator III & Cyber Security Engineer
ActioNet Administrative Office U.S. Courts
10.2017 - 10.2019
- Implemented disaster recovery plans, minimizing data loss during critical incidents.
- Automated account management tasks, improving efficiency and reducing manual errors.
- Enhanced system security through regular vulnerability assessments and timely patch management.
- Managed backup and disaster recovery through strict data control and retention policies, personally handling recovery tasks when issues arose.
- Utilized LDAP for centralized authentication, streamlining user management processes.
- Established comprehensive disaster recovery plans that safeguarded valuable company data and ensured rapid system restoration in the event of a catastrophic failure.
- Implemented effective monitoring solutions, allowing for rapid identification and resolution of potential issues before they impacted end -users.
- Reduced operating costs by migrating legacy systems to more cost-effective open-source solutions.
- Preserved system documentation accuracy via regular data updates and graphical refreshes.
- Interacted directly with users to diagnose and correct major system issues and address concerns.
- Created and serviced administrator and user accounts on Linux-based systems, managing 30 deployments.
Education
Master of Science - Information Assurance and Security
Capella University
Minneapolis, MN03.2023
Bachelor of Science - Networking and Telecommunication
University of Phoenix
Phoenix, AZ09.2012
Skills
- Productivity Improvement
- SSP Lifecycle Management
- Security Assessments
- Audit Support
- Project Management
- Change Management
- Management Training
- CMMC Compliance
- NIST 800-171
- NIST 800-53
- Strategic planning
- Stakeholder communications
- Data analysis
Tools And Experience
- Windows XP, 7, Vista, 8, 10
- Microsoft Office 97, 2000, 2003, 2007, 2010, 2016, 7, 10, 11
- MS Word, MS Excel, MS Access, MS Project
- Remedy, SMS post tool, Dreamweaver CS5
- Red Hat Enterprise Linux vs. 4, 5, 6, 7
- Ubuntu 11.10
- VMware 11.3
- Wireshark 1.6.5
- Toolwire
- Active Directory
- Google Earth
- Nagios
- Putty
- Puppet
- Xming
- IBM iDataPlex
- Appro Cluster
- SGI Altix ICE
- Cray XT5
- Redmine Enterprise Management Tool
- Java
- MySQL
- Drupal
- Ansible
- Bash
- Python
- IPI
- Mirth
- Nessus
- Symantec
- Trend Micro
- NoMachine
- Microsoft Project
- Softerra
- AWS
- ARCH
- MIDAS
- ServiceNow
Professional Development And Awards
- Service Desk Analyst of the Month, 03/12
- Service Desk Analyst of the Month, 12/12
- Security +, 09/13
- Systems Administrator of the Month, 01/16
- CyberArk Trustee Certification, 12/18
- Deep Security Certification, 12/18
- Trend Micro Deep Security Certified Professional, 12/18
- Fundamentals of Managing Security Center, 12/18
- Tenable.sc: Scanning and Analysis, 12/18
- Impact Award, 10/20
- Impact Award, 03/22
Timeline
Cyber Assurance Project Manager
BAE P&S
06.2021 - Current
Principle System Administrator
BAE ESS-IT
11.2019 - 06.2021
Linux Administrator III & Cyber Security Engineer
ActioNet Administrative Office U.S. Courts
10.2017 - 10.2019
Master of Science - Information Assurance and Security
Capella University
Bachelor of Science - Networking and Telecommunication
University of Phoenix
Similar Profiles
Christopher VickChristopher Vick
Heavy Equipment Mechanic - Bradley at Bae Systems Inc.Heavy Equipment Mechanic - Bradley at Bae Systems Inc.
Evan OlsonEvan Olson
Dockhand at BAE BoatsDockhand at BAE Boats
Jessica KilukJessica Kiluk
Engineering Assistant III at Bae Systems Inc.Engineering Assistant III at Bae Systems Inc.