Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Compton

Alton

Summary

Dynamic professional with extensive experience in counseling at Southside Outreach Juvenile Detention, skilled in crisis intervention and mental health support. Proven ability to enhance team performance through effective collaboration and training. Strong background in customer service and office administration, ensuring compliance with HIPAA standards while maintaining a focus on client care.

Front-end management professional with expertise in overseeing customer service, inventory management, and daily operations. Known for fostering team collaboration and driving results, adaptable to changing needs, and reliable in high-pressure environments. Skilled in staff training, conflict resolution, and ensuring exceptional customer experiences. Recognized for strong communication, leadership, and organizational abilities.

Overview

14
14
years of professional experience

Work History

Counselor

Southside Outreach Juvenile Detention
07.2021 - Current
  • Conducted crisis intervention sessions to address immediate mental health concerns effectively.
  • Collaborated with multidisciplinary teams to ensure comprehensive care for clients' needs.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.

Janitor

Global Cleaning Services
09.2019 - 07.2021
  • Maintained cleanliness and sanitation standards across facilities to ensure safe environments.
  • Operated floor care equipment, including buffers and carpet extractors, for effective cleaning.
  • Conducted regular inspections to identify maintenance needs and report issues promptly.
  • Trained new staff on safety procedures and efficient cleaning techniques to enhance team performance.

Production Worker

Aquatic
11.2017 - 09.2019
  • Operated production machinery, ensuring efficient assembly line performance.
  • Conducted quality checks on finished products to meet company standards.
  • Collaborated with team members to troubleshoot equipment issues and minimize downtime.
  • Maintained accurate inventory records and assisted in stock management procedures.

Front End Manager

Dollar General Market
04.2016 - 10.2017
  • Oversaw front-end operations, ensuring efficient workflow and customer service excellence.
  • Managed scheduling and staffing to optimize team performance during peak hours.
  • Oversaw cashier operations, bookkeeping, and security.

Cook

Apple Market
08.2013 - 09.2015
  • Prepared and cooked menu items according to established recipes and presentation standards.
  • Maintained cleanliness and organization of kitchen areas, ensuring compliance with health regulations.
  • Assisted in inventory management by monitoring stock levels and reporting shortages to management.
  • Collaborated with team members to optimize workflow during peak service hours.

Computer Repairer

Computer Solutions
05.2011 - 08.2012
  • Diagnosed hardware and software issues efficiently to restore functionality.
  • Repaired and replaced malfunctioning components with precision and care.
  • Provided technical support to customers, guiding them through troubleshooting steps.
  • Collaborated with team members to improve repair turnaround times.

Education

GED -

Halifax County High School
South Boston, VA

Skills

  • Skilled in intake interviewing
  • Counseling
  • Mental health support
  • HIPAA
  • Office administration
  • Customer service
  • Fraud prevention
  • Workplace cleanliness
  • Product inspection
  • Customer service-focused

Timeline

Counselor

Southside Outreach Juvenile Detention
07.2021 - Current

Janitor

Global Cleaning Services
09.2019 - 07.2021

Production Worker

Aquatic
11.2017 - 09.2019

Front End Manager

Dollar General Market
04.2016 - 10.2017

Cook

Apple Market
08.2013 - 09.2015

Computer Repairer

Computer Solutions
05.2011 - 08.2012

GED -

Halifax County High School
Jessica Compton