Jessica Fletcher
Beaverdam,VA
Summary
Dynamic Personal Banker with extensive experience in customer relationship building and loan application expertise. Successfully led initiatives to improve branch performance and generate new business, while maintaining high levels of client satisfaction and compliance with banking regulations.
Overview
6
6
years of professional experience
Work History
Personal Banker
Atlantic Union Bank
Ashland, VA
03.2020 - 02.2026
- Cultivated strong customer relationships to enhance client satisfaction and loyalty.
- Increase branch deposits for 2025 by 3.2 million dollars, with new business and personal depositors. Booked more than 3.6 million dollars in loans for 2025 for consumer loans.
- Exceeded individual performance metrics consistently while maintaining exceptional levels of client satisfaction ratings throughout tenure as Personal Banker.
- Led initiatives to improve branch performance through targeted sales strategies and staff training.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Education
Partrick Henry High School
Ashland, VA06.2002
No Degree - Business
J. Sargeant Reynolds Community College
Richmond, VASkills
- Branch operations
- Customer satisfaction
- Loan application expertise
- Business development
- Sales growth
- Fraud prevention
- Sales expertise
- Relationship building and management
Accomplishments
- Achieved No. 1 banker for the 1st, 2nd, and 3rd quarter of 2025 amongst 200+ bankers in the company. Continuously in the top 8 for the past 2 years.
- Led branch for the past 3 years in the Business Workplace program, which fostered community involvement and engagement.
- Participated in 2 week branch conversion in 2025
Timeline
Personal Banker
Atlantic Union Bank
03.2020 - 02.2026
Partrick Henry High School
No Degree - Business
J. Sargeant Reynolds Community College