Jessica Gonzalez Puentes
Charlottesville
Summary
Hi I'm Jessica, I'm a server at my families owned business, with 5 years of experience providing good quality customer service. I do my best to provide customers needs, and provide customers with the best experience and ensure customers leave happy. I'm hoping to contribute my skills to your team.
Overview
4
4
years of professional experience
Work History
Server
Two Brothers
12.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Welcomed Customers and helped with their needs.
- Operated a cash register for cash, and credit card transactions and helped with refunds.
Cashier
Food Lion
01.2022 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes when not busy.
- Stocked my register with plastic bags, and receipt paper so I was prepared during rush hours.
- Answered phone calls at customer service and helped customers with their needs.
- Provided customers with help when looking for items in store.
Education
Associate of Science -
Piedmont Virginia Community College
Charlottesville, VA07-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Active Listener
- Time management
- Multitasker
- Organized
- Problem Solver
- Positive Group Collaboration
- Positive Attitude
- Reliable
- Respnsible
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Food Lion
01.2022 - 04.2024
Server
Two Brothers
12.2020 - Current
Associate of Science -
Piedmont Virginia Community College
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