Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Hooker

Virginia Beach

Summary

Dynamic and results-driven professional with a strong background in customer service and teamwork, honed at a variety of work locations Proven ability to enhance customer satisfaction through efficient service and effective cash management. Skilled in multitasking and organization, consistently striving to deliver exceptional experiences in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Crew Member

Tropical Smoothie
11.2025 - Current
  • Foster customer loyalty through efficient service delivery in demanding situations.
  • Manage cash accurately through efficient operation of point-of-sale systems.
  • Support team efforts to uphold organized and clean work environments.
  • Manage and process financial transactions efficiently.

Hairstylist

Hair Cuttery
05.2023 - 11.2025
  • Provided exceptional customer service, ensuring client satisfaction with styling and treatment services.
  • Kept workstations, tools, and salon environment clean and organized.
  • Suggested personalized hair care solutions for clients.
  • Handled payment transactions efficiently.
  • Managed client communications via phone.
  • Applied diverse haircutting techniques to elevate client style.

Crew Member

Tropical Smoothie
08.2022 - 05.2023
  • Ensured customer satisfaction and promoted repeat business by delivering excellent service in high-energy environments.
  • Handled transactions and managed cash with precision.
  • Worked alongside colleagues to ensure tidy and organized workspaces, boosting efficiency.

Sales Associate

Aqua Leisure Pool And Spa
08.2021 - 08.2022
  • Guided customers in choosing pool and spa products, boosting shopping satisfaction.
  • Highlighted benefits to enhance customer satisfaction.
  • Maintained inventory to support seasonal sales and promotional activities.

Wait Staff Member

Noodleman
08.2018 - 03.2020

Adhered to food and safety protocols.

Handled various responsibilities concurrently.

Organized and replenished stock to maintain availability.

Performed regular cleaning duties to uphold hygiene standards.

Managed efficient handling of financial transactions.

Boosted customer experience by addressing needs promptly.

Education

Cosmetology

Empire Beauty School
Virginia Beach, VA
08.2022

High School Diploma - General Studies

Bayside High School
Virginia Beach, VA
06.2015

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Drive to succeed
  • Highly dependable
  • Attention to detail
  • Good work ethic

Timeline

Crew Member

Tropical Smoothie
11.2025 - Current

Hairstylist

Hair Cuttery
05.2023 - 11.2025

Crew Member

Tropical Smoothie
08.2022 - 05.2023

Sales Associate

Aqua Leisure Pool And Spa
08.2021 - 08.2022

Wait Staff Member

Noodleman
08.2018 - 03.2020

Cosmetology

Empire Beauty School

High School Diploma - General Studies

Bayside High School
Jessica Hooker