Jessica Hutcherson

Skilled Assistant Customer Service Manager versed in effectively supervising and guiding customer service team members in conflict resolution and efficiency-boosting strategies. Analytical problem-solver with excellent mentoring and team leadership abilities.

Adept at assisting associates with maintaining optimal customer satisfaction through skilled support and escalated issue-management.

Resourceful Relationship Banker driven to exceed customer expectations and maximize satisfaction. Bringing eight months of experience in dynamic roles, with success in both autonomous, team and leadership contexts.

Dedicated employee with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

• Activities A few of my relevant passions include reading and writing. I would love to become an editor one day and I believe that by becoming an Assistant Customer Service Manager this job would only enhance my leadership roles that could one day help me obtain my dream job. While attending Virginia Tech, I took an editing class that required me to review several documents and successfully edit them. For instance, I reviewed the previous English Department brochure for incoming freshmen and edited the document that enhanced the readability and word count. I also participated in creating a magazine for incoming freshmen to ensure they feel comfortable with the campus and the town of Blacksburg.

A few of my relevant passions include reading and writing. I would love to become an editor one day and I believe that by becoming an Assistant Customer Service Manager this job would only enhance my leadership roles that could aid me in any job that I obtain in the future. While attending Virginia Tech, I took an editing class that required me to review several documents and successfully edit them. For instance, I reviewed the previous English Department brochure for incoming freshmen and edited the document that enhanced the readability and word count. I also participated in creating a magazine for incoming freshmen to ensure they feel comfortable with the campus and the town of Blacksburg.