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I am a highly motivated young professional with exceptional leadership skills and management experience with a drive to learn. I am adaptable to and seeking new experiences where I can become a part of a driven team and excel.

Dynamic Customer Service Professional with a Bachelor's degree from NC State, and over five years of experience in delivering outstanding customer service. I possess proven written and verbal communication expertise, complemented by strong organizational and interpersonal skills. As a high-energy individual with a positive, can-do attitude, I am committed to excellence in every customer interaction. I am adept at navigating Windows and performing basic troubleshooting, thriving in fast-paced, project-oriented environments. As a dedicated team player, I am always eager to learn and contribute to team success.

Content & Editorial | Communications | Professional Writer with a Bachelor of Arts in Professional and Public Writing from Michigan State University and experience in content development, research, editing, communication, and audience-focused writing. Strong ability to communicate complex information clearly, meet deadlines, collaborate effectively, and adapt writing to different audiences and purposes. Detail-oriented and creative, with a strong interest in content, communications, public relations, and editorial work.

Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert Windows and Mac user. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues.

Jessica Manson

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Bachelor of Science - Mechanical Engineering

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