Jessica McElhaney
Virginia Beach
Summary
Experienced with customer service, ensuring positive interactions and satisfaction. Utilizes skills in food preparation and hygiene to maintain high standards. Knowledge of teamwork and adaptability, ensuring smooth operations and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Equestrian Assistant
Crafty Fox Farm
01.2022 - 08.2024
- Assisted in the selection of appropriate tack and equipment for horses and riders, ensuring proper fit and comfort.
- Maintained a safe and clean environment for horses and riders through daily stable management tasks.
- Contributed to increased client satisfaction by providing professional customer service during interactions.
- Supported the head trainer with riding lessons, improving students'' skills and confidence levels.
- Provided exceptional care to horses by administering medications, grooming, and feeding as needed.
Barista
Bad Ass Coffee Of Hawaii
03.2022 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Ice Cream Server
Sandbridge Sugar Shack
05.2021 - 07.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
Education
University of Lynchburg
Lynchburg, VA05-2028
High School Diploma -
First Colonial High School
Virginia Beach, VA06-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cleanliness
- Organizational skills
- Multitasking
- Problem-solving abilities
- Effective communication
Timeline
Barista
Bad Ass Coffee Of Hawaii
03.2022 - 07.2024
Equestrian Assistant
Crafty Fox Farm
01.2022 - 08.2024
Ice Cream Server
Sandbridge Sugar Shack
05.2021 - 07.2023
University of Lynchburg
High School Diploma -
First Colonial High School
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