Jessica Meyn
Wilsons
Summary
Nationally Certified Pharmacy Technician with over 15 years of retail, hospital, and business experience. Capable of managing multiple projects with strict deadlines, while ensuring high quality results.
Overview
15
15
years of professional experience
Work History
Administrative Sales Support Specialist
Diesel Direct, LLC
10.2022 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Reduced errors in order processing through meticulous attention to detail when entering customer information into company systems.
- Organized training sessions for new hires, equipping them with essential skills for success in their roles as Administrative Sales Support Specialists.
- Managed client databases to ensure accurate record-keeping and timely follow-up on potential leads.
Pharmacy IV Technician II
Sentara Obici Hospital
07.2019 - 02.2022
- Participated in continuous quality improvement initiatives related to sterile compounding practices and procedures.
- Safeguarded patient information privacy following HIPAA regulations in all communications regarding prescribed treatments.
- Prioritized urgent requests for IV medications, ensuring timely delivery to patients in critical condition.
Lead Pharmacy Technician
Walmart
01.2014 - 07.2019
- Assess and grant approval for prior authorizations and pharmacy requests from prescribers received via phone or fax, based on client clinical criteria.
- Noted signs of medication abuse and fraudulent prescriptions.
- Processed prior authorizations, provided formulary alternatives, and managed billing reconciliations.
- Ensured patient information was always shared appropriately by maintaining confidentiality and compliance with federal and
HIPAA regulations. - Led pharmacy operations, optimized medication dispensing workflows, and mentored junior technicians while maintaining strict regulatory compliance.
Lead Pharmacy Technician
CVS Pharmacy
08.2010 - 01.2014
- Review and approve prior authorizations and pharmacy requests from prescribers received via phone or fax, applying client clinical criteria.
- Convey prior authorization criteria, pharmacy benefit coverage, and formulary alternatives to physicians, their office staff, patients, and/or pharmacists.
- Research, resolve and document physician or client inquiries and grievances and provide verbal or written results to client,
prescriber, provider and/or management. - Led pharmacy operations, supervised technician team, implemented quality control protocols, and streamlined medication dispensing workflow for enhanced accuracy.
Education
Associate of Science - Business Administration
Tidewater Community College
Norfolk, VA12-2019
Bachelor of Science - Occupational And Technical Studies
Old Dominion University
Norfolk, VA05-2023
Skills
Advanced proficiency in Microsoft Office Excel, Word, and PowerPoint
Strong knowledge of pharmacy regulations, policies, and procedures
Ability to anticipate challenges and develop innovative solutions
Experience with Medicare, Medicaid, and Commercial Insurance
Excellent time management skills with the ability to work on multiple projects simultaneously
Knowledge of specialty prescription drugs, disease states, health plan formulary, and billing
Timeline
Administrative Sales Support Specialist
Diesel Direct, LLC
10.2022 - Current
Pharmacy IV Technician II
Sentara Obici Hospital
07.2019 - 02.2022
Lead Pharmacy Technician
Walmart
01.2014 - 07.2019
Lead Pharmacy Technician
CVS Pharmacy
08.2010 - 01.2014
Associate of Science - Business Administration
Tidewater Community College
Bachelor of Science - Occupational And Technical Studies
Old Dominion University
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