Jessica Perez
Alexandria
Overview
10
10
years of professional experience
1993
1993
years of post-secondary education
Work History
Janitorial Supervisor
ACCA
Alexandria
03.2021 - 12.2025
- Supervised daily cleaning operations across multiple facilities.
- Trained and mentored staff on cleaning techniques and safety protocols.
- Inspected work areas for cleanliness and compliance with standards.
Janitorial Supervisor
Capital One
Arlington
11.2015 - 02.2021
- Supervised daily cleaning operations across multiple facilities.
- Trained and mentored staff on cleaning techniques and safety protocols.
- Inspected work areas for cleanliness and compliance with standards.
- Scheduled shifts and managed workforce to ensure adequate coverage.
- Collaborated with management to develop cleaning procedures and policies.
- Maintained inventory of cleaning supplies and equipment for efficiency.
- Conducted performance evaluations for team members regularly.
- Addressed staff concerns and facilitated effective communication within the team.
- Recruited, trained, and supervised janitorial staff to ensure job duties were completed efficiently.
- Resolved customer complaints related to cleanliness or maintenance issues promptly.
- Performed routine maintenance checks on equipment used by janitors such as mops, vacuums.
- Monitored work performance of janitors to ensure adherence to safety regulations.
- Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
- Conducted regular inspections of the facility to identify areas in need of cleaning or repair.
- Developed a system for tracking inventory of cleaning supplies and equipment.
- Maintained accurate records of employee attendance, payroll information, and other data related to the department's operations.
- Trained staff to follow team standards and use efficient techniques.
- Analyzed feedback from customers regarding satisfaction levels with the services provided by our team.
- Checked quality of work regularly through inspections and official assessments.
- Provided guidance and support to janitors regarding their work assignments.
- Implemented quality control measures for ensuring high standards of cleanliness were met at all times.
- Organized weekly meetings with janitorial staff members to discuss progress on projects and address any concerns they may have had.
- Ensured all janitorial staff had the proper tools and materials needed for their jobs.
- Established schedules and assigned tasks to janitors based on workloads and priorities.
- Worked closely with management team to ensure that budget goals were met while still providing excellent service.
- Managed team supplies to maintain budgets and meet work demands.
- Coordinated with vendors for ordering supplies in bulk quantities at discounted prices.
- Created reports detailing daily activities, task completion times, and any incidents that occurred during shift changes.
- Provided ongoing training for new hires on policies, procedures, and safety protocols.
- Responded quickly to emergency situations such as floods or fires when necessary.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Collaborated with multiple departments to maximize workflow and efficiency.
- Communicated with maintenance team on damages to repair.
- Swept and damp-mopped private stairways and hallways.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
- Polished furniture and room accessories to keep all areas bright and fresh.
- Explained goals and expectations required of trainees.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Reported damage or theft of hotel property to management.
Education
San Vicente De Paul
Sam Pedro sula Skills
- Inventory management
- Quality control
- Facility inspections
- Safety protocols
Timeline
Janitorial Supervisor
ACCA
03.2021 - 12.2025
Janitorial Supervisor
Capital One
11.2015 - 02.2021
San Vicente De Paul