Jessica Varney
Waynesboro
Summary
Organized human services professional with 8 years of experience in behavioral health and supportive housing. Skilled in multitasking and supporting needs across multiple programs. Recognized for adaptability, compassionate communication and working in fast- paced environments
Overview
10
10
years of professional experience
1
1
Certification
Work History
Permanent Supportive Housing Specialist
Valley Community Services Board
Staunton, VA
07.2023 - Current
- Support a case load of 50-125 experiencing homelessness and serious mental illness in obtaining and maintaining stable housing.
- Coordinate with landlords, property managers and community resources.
- Assist clients with applications, documentation and housing requirements.
- Develop treatment plans with clients to promote long term stability. Provide crisis support as needed.
- Trained new staff on best practices in housing assistance, fostering a knowledgeable team environment.
- Calculated tenant rent amounts to prepare leases and contracts.
- Coordinated housing placement services for diverse populations, enhancing access to stable housing solutions.
- Completed data entry through EHR's such as Credible, HMIS and Built for Zero to calculate ongoing needs
- Provided coverage and support across multiple housing program functions, including coordinated entry, data entry and supportive services.
Scheduling Coordinator
Valley Community Services Board
Staunton, VA
05.2018 - 06.2023
- Scheduled appointments for medication management, outpatient therapy, substance use group therapy and child individual therapy.
- Coordinated client scheduling and maintained communication between clients, providers and clinical staff.
- Managed high-volume appointment scheduling while ensuring accuracy and confidentiality/HIPPA.
- Maintained client records and updated scheduling systems in a timely manner.
Pharmacy Technician Trainee
Walmart Neighborhood Market
Waynesboro, VA
08.2016 - 05.2018
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels, ensuring timely restocking of pharmaceutical supplies.
- Processed prescription orders using pharmacy management software efficiently.
- Educated customers on medication usage and potential side effects effectively.
- Monitored expiration dates and ensured proper storage of medications consistently.
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
Sales Associate/Cash Office Associate
Ross Dress for Less
Waynesboro, VA
01.2016 - 08.2017
- Provided exceptional customer service, ensuring a positive shopping experience for all patrons.
- Managed inventory levels, executing stock replenishment and organization of merchandise displays.
- Trained and mentored new associates on company policies and sales techniques to enhance team performance.
- Conducted regular sales floor audits to maintain visual merchandising standards and product placement accuracy.
Education
High School Diploma -
Wilson Memorial High School
Fishersville, VASkills
- Multitasking
- Communication
- Confidentiality Compliance
- Behavioral Health Coordination
- Working with vulnerable populations
- Reliability
- Compassionate and empathetic
Certification
- Pharmacy Technician Training
- CPR/First Aid Certified(Adult/Child)
- Mental Health First Aid
- HIPAA Compliance Training
- Certified for HMIS and Built for Zero Data Systems
- Trained in using EHR(Credible)
Timeline
Permanent Supportive Housing Specialist
Valley Community Services Board
07.2023 - Current
Scheduling Coordinator
Valley Community Services Board
05.2018 - 06.2023
Pharmacy Technician Trainee
Walmart Neighborhood Market
08.2016 - 05.2018
Sales Associate/Cash Office Associate
Ross Dress for Less
01.2016 - 08.2017
High School Diploma -
Wilson Memorial High School