Jessica Wray
Vinton
Summary
Dynamic professional with a proven track record in customer service and patient care, exemplified during roles at Carilion Roanoke Memorial Hospital and Rowe Furniture Inc. Skilled in vital sign monitoring and fostering teamwork, I have enhanced patient satisfaction and streamlined production processes. My approach combines compassionate support with efficiency, driving significant improvements in both healthcare and manufacturing settings.
Dedicated and compassionate with natural aptitude for patient care, always maintaining positive and upbeat demeanor. Possesses solid understanding of basic medical procedures and patient support, with ability to assist in daily living activities and monitoring vital signs. Committed to providing quality care and making significant impact on patient well-being.
Overview
7
7
years of professional experience
Work History
Sales
Outdoor Power Equipment
03.2022 - Current
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Nursing Assistant
Carilion Roanoke Memorial Hospital
11.2019 - 12.2021
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Monitored vital signs for changes in patient health, providing timely updates to nursing staff.
Ottoman Dispatcher
Rowe Furniture Inc
08.2018 - 11.2019
- Adapted quickly to changing production schedules, ensuring timely completion of all assigned tasks.
- Contributed to team success with consistent high-quality workmanship in assembling various types of furniture.
- Improved workplace safety by adhering to company protocols and properly maintaining tools and equipment.
- Enhanced production efficiency by implementing streamlined sewing processes and techniques.
- Maximized workspace functionality through efficient organization strategies that enabled smooth workflow operations in the sewing department.
- Collaborated with designers to ensure accurate construction of garments according to specifications.
Education
High School Diploma -
Patrick Henry High
Roanoke, VA06-2009
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Patient care
- Patient feeding
- Direct patient care
- Recording vital signs
- Patient-focused care
Timeline
Sales
Outdoor Power Equipment
03.2022 - Current
Nursing Assistant
Carilion Roanoke Memorial Hospital
11.2019 - 12.2021
Ottoman Dispatcher
Rowe Furniture Inc
08.2018 - 11.2019
High School Diploma -
Patrick Henry High
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