Jessica Veronika Rosado

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.

• Answered customer questions about hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
• Delivered customer orders promptly and with attention to accuracy and satisfaction.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
• Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.

Responsibilities:

• Answer the phone and emails.
• Assist in filing duties.
• Assist in office management and organization procedures.
• Perform general office clerk duties such as maintaining documents and records, word processing, spreadsheet creation, writing contracts, and correspondence.

Responsibilities:

• Answer the phone and other communications.
• Assist in filing duties.
• Perform bookkeeping duties.
• Schedule meetings and take minutes during them.
• Assist in office management and organization procedures.
• Perform general office clerk duties and errands such as maintaining documents and records, word processing, spreadsheet creation, writing contracts, correspondence, keeping common areas neat and maintaining office equipment as needed.

Responsibilities:

I was responsible for ensuring the safety and cleanliness of the club, which included performing safety checks and repairs. I also acted as Manager on Duty when needed.

Between my duties were:

• Conduct general repairs in a timely manner.
• Perform preventative maintenance and repairs to ensure equipment is working properly.
• Participate in safety training and safety inspections.
• Suggest methods of preventing hazards to the safety committee.

Responsibilities:

• To greet guests, to check them in and out, to process payments. Manage reservations.
• Arrange transfers from and to the airport.
• Answer guests' questions related to our services and give them touristic information.
• Deal with complaints.
• Sell additional services and upgrades.
• Answer the phone and emails.
• Assist with the preparation of breakfast.

Responsibilities:

• Meeting with clients to determine travel needs, budgets and preferences.
• Selling and coordinating transportation, accommodations, insurance, tours and activities.
• Advising clients regarding destinations, cultures, customs, weather and activities.
• Collecting payments, booking travel arrangements and paying applicable fees.
• Arranging leisure and corporate tours and holidays.
• Promoting tours and travel packages on behalf of resorts, travel groups and cruise lines.
• Updating database with correct personal details and billing information.
• Invoicing customers for due payments.

Responsibilities:

• To welcome guests, to check them in and out, to process payments. Manage reservations.
• Arrange transfers from and to the airport.
• Provide guests with touristic information, answer their queries, and deal with complaints.
• Sell additional services and upgrades.
• Answer the phone and emails.
• Help to prepare breakfast for guests.
• Also, I worked for the travel agency "Turismo Conoce Chile", which manager is the owner of this B&B.

Responsibilities: To greet guests, process check-in, check-out and payments, answer their questions related to our services and give them touristic information. Answer the phone.