Jewell Cossio
Centreville
Summary
I excel in enhancing client satisfaction and scheduling appointments, blending hard skills like hair coloring with soft skills in building client relationships. I always try my hardest to make clients feel comfortable and welcomed in any job I work at. I have also developed many valuable skills in the fast-paced salon environment. I am very committed to contributing positively to any team and adapting quickly to new challenges.
I am dedicated to cleanliness and optimal workplace organization.
Overview
3
3
years of professional experience
Work History
Salon Assistant
The Hair Garage
12.2024 - Current
- Helped prepare clients for hair service.
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
- Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
- Enhanced client satisfaction by providing excellent customer service and maintaining the salon''s cleanliness.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Prepared and mixed color formulas for clients' hair.
- Massaged clients' scalp during shampoos.
Cashier
Sally Beauty
11.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Server
Uncle Julios
04.2023 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
To-Go Host
Red Robin
08.2022 - 03.2023
- Provided excellent service to guests by managing seating efficiently.
- Maintained a welcoming environment to enhance guest satisfaction.
- Assisted in training new staff to maintain service standards.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Coordinated with kitchen staff to ensure timely and accurate orders.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
No Degree - Cosmetology
Aveda Institute
Arlington, VA11-2024
High School Diploma -
Centreville High School
Clifton, VA06-2023
Skills
- Shampooing and conditioning hair
- Salon maintenance skills
- Hair styling techniques
- Building client relationships
- Sales and upselling
- Hair coloring procedures
- Customer service
- Appointment scheduling
- Basic makeup application
- Waxing services
- Scalp treatments
- Hair braiding
Timeline
Salon Assistant
The Hair Garage
12.2024 - Current
Cashier
Sally Beauty
11.2024 - Current
Server
Uncle Julios
04.2023 - 09.2023
To-Go Host
Red Robin
08.2022 - 03.2023
No Degree - Cosmetology
Aveda Institute
High School Diploma -
Centreville High School
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