Jill Delawder
Timberville
Summary
Goal-driven Healthcare leader well-versed in recruiting, training and managing employees to provide exceptional services. Plan and implement strategies for developing improved direct care staff engagement and use of evidence-based practices. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Director of Patient Services
Sentara RMH Medical Center
05.2022 - 04.2024
- Led successful Magnet Re-designation in December 2023. Lowest number of deficiencies in company history with 10 exemplars.
- Oversight of Nursing Professional Development, Outpatient Diabetes Services, Enterostomal Therapy, Resource Pool, Vascular Access Team, and Outpatient Infusion Center.
- Oversight of Accreditation for Diabetes Prevention Program, Diabetes Self-Management Education Support (DSMES), and Gestation Diabetes Program.
- Implemented data-driven decision-making processes, using analytics to guide strategic planning and operational improvements.
- Collaborated with executive leadership to develop long-term strategic goals and objectives for the organization.
- Increased patient safety by implementing rigorous quality assurance measures and risk management protocols.
- Established a culture of continuous improvement, driving ongoing advancements in patient care standards and service delivery methods.
- Promoted interdisciplinary collaboration among healthcare providers, enhancing the continuity of care for patients across various service lines.
- Mentored and coached staff members, fostering professional growth and development opportunities.
- Improved staff efficiency through the development of comprehensive training programs and performance evaluation systems.
- DAISY Program Coordinator
- NDNQI Coordinator
Director of Nursing Excellence
Sentara RMH Medical Center
04.2021 - 05.2022
- Oversaw and approved recruitment, hiring and orientation of new nursing staff. Nursing School Liaison for clinical rotations and capstone.
- Oversaw nursing shared governance structure, charter, engagement and deliverables.
- Responsible for oversight of operations and budget of Nursing Professional Development, Outpatient Diabetes, Enterostomal Therapy departments.
- Achieved Health Quality Innovator of the Year award (2021) for Population Health with Patient Centered Medical Home Program in Diabetes Care.
- Responsible for equipment and use of simulation center and onboarding courses.
- DAISY Program Coordinator
- NDNQI Coordinator
- Oversight for planning of recognition events and programs such as Magnet, BEACON, Prism, nurses week and certified nurses day.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Streamlined nursing operations by optimizing resource allocation and workflow processes.
- Led hospital-based Evidence-based Practice and Research activities and scholarly submissions.
Education
Doctor of Nursing Practice - Nursing
James Madison University
Harrisonburg12.2018
Master of Science - Clinical Nurse Specialist Critical Care/Education
University of Cincinnati
Cincinnati, OH05.2013
Associate of Science - Nursing
Blue Ridge Community College
Weyers Cave, VASkills
- Training and mentoring
- Healthcare management
- Staff Development
- Performance Improvement
- Recruitment and retention
- Interdepartmental Collaboration
- Performance Appraisal
- Six Sigma Methodologies/Lean Healthcare Principles
- Process Implementation/Project Oversight
- Data Analysis
- Organizational Goal Development
- Budget Planning
Certification
• License to practice as a Registered Nurse, Multi-State Privilege # 0001190650
• License to practice as an Advanced Practice Registered Nurse #0024181821
• Advanced Cardiovascular Life Support (ACLS Provider)
• Basic Life Support (BLS Provider).
• CCRN-Certified Critical Care Registered Nurse.
• CSC-Cardiac Surgery Sub-Certification.
• Adult Gerontology Acute Care Clinical Nurse Specialist (ACCNS-AG) Wellness through Acute Care
• Advanced Care Planning Facilitator (ACP)
• FCCS (Fundamentals of Critical Care Support)
• ANCC Nurse Planner
• Chronic Disease Self-Management Educator
Timeline
Director of Patient Services
Sentara RMH Medical Center
05.2022 - 04.2024
Director of Nursing Excellence
Sentara RMH Medical Center
04.2021 - 05.2022
Doctor of Nursing Practice - Nursing
James Madison University
Master of Science - Clinical Nurse Specialist Critical Care/Education
University of Cincinnati
Associate of Science - Nursing
Blue Ridge Community College
• License to practice as a Registered Nurse, Multi-State Privilege # 0001190650
• License to practice as an Advanced Practice Registered Nurse #0024181821
• Advanced Cardiovascular Life Support (ACLS Provider)
• Basic Life Support (BLS Provider).
• CCRN-Certified Critical Care Registered Nurse.
• CSC-Cardiac Surgery Sub-Certification.
• Adult Gerontology Acute Care Clinical Nurse Specialist (ACCNS-AG) Wellness through Acute Care
• Advanced Care Planning Facilitator (ACP)
• FCCS (Fundamentals of Critical Care Support)
• ANCC Nurse Planner
• Chronic Disease Self-Management Educator
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