- Tech enthusiast, passionate about exploring the latest advancements and innovations
- DIY and Home Improvement
- Graphic Design
- I enjoy helping others and giving back to the community
- Photography
- Fashion and Style
- I have a passion for photography and editing photos
- Interior Design
Jillian Seidel
Powhatan
Summary
Dynamic professional with experience as a Triage Nurse at Virginia Physicians for Women and as a Patient Care Tech at St. Francis Hospital, skilled in patient assessment and clinical documentation. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Adept at multitasking in high-pressure environments, ensuring quality service and fostering strong relationships with patients and families. Hard worker server who created professional relationships with regulars, ensuring all customers experiences exceeding their expectations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nanny
A Family
08.2024 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Server
1933 Public House
04.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Triage Nurse
Virginia Physicians for Women
11.2022 - 08.2023
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
- Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Integrated evidence-based practices into daily tasks, ensuring consistency in delivering high-quality care across all populations served.
- Maintained a calm and professional demeanor during high-stress situations, effectively managing patient expectations and alleviating concerns.
- Assisted with training new nursing staff on triage procedures, contributing to the overall growth of the team''s competencies.
Server
Outback Steakhouse
01.2017 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Patient Care Technician
Bon Secours St. Francis Hospital
01.2020 - 12.2021
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Caregiver
VA Consumer Direct
01.2017 - 01.2018
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and took child to physical and occupational therapy appointments.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Education
Associates of Business Administration - Business Administration
Brightpoint Community College
Midlothian05-2023
Skills
- Child supervision
- Meal preparation
- Light housekeeping
- Behavior management
- POS system management
- Customer service
- Menu knowledge
- Communication skills
- Patient assessment
- Vital signs monitoring
- Clinical documentation
- Electronic health records
- Medication administration
Certification
- Adult and Pediatric First Aid/CPR/AED – American Red Cross.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
Interests
Timeline
Nanny
A Family
08.2024 - Current
Triage Nurse
Virginia Physicians for Women
11.2022 - 08.2023
Server
1933 Public House
04.2022 - Current
Patient Care Technician
Bon Secours St. Francis Hospital
01.2020 - 12.2021
Server
Outback Steakhouse
01.2017 - 08.2022
Caregiver
VA Consumer Direct
01.2017 - 01.2018
Associates of Business Administration - Business Administration
Brightpoint Community College
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