Jimmy Herring
Orange
Summary
Dynamic Store Manager with a proven track record at Tractor Supply, excelling in customer service and problem-solving. Enhanced store profitability through innovative merchandising and effective inventory management, achieving significant sales growth. Skilled in fostering customer relations and mentoring staff, creating a collaborative environment that drives success and satisfaction.
Overview
14
14
years of professional experience
Work History
Store Manager
Tractor Supply
Orange, VA
07.2025 - Current
- Managed daily store operations, ensuring efficient workflow and customer satisfaction.
- Trained and supervised staff in best practices for customer service and product knowledge.
- Maintained inventory accuracy through regular stock counts and replenishment processes.
- Implemented visual merchandising standards to enhance product display and drive sales.
- Assisted in developing promotional strategies to increase foot traffic and revenue.
- Monitored compliance with safety protocols, ensuring a safe shopping environment for customers and employees.
- Resolved customer inquiries promptly, fostering positive relationships and repeat business.
- Collaborated with team members to optimize store layout for improved customer experience.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Store Manager
Petco
Charlottesville, VA
04.2025 - 07.2025
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Store Manager
Tractor Supply
Fredericksburg, VA
06.2021 - 04.2025
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Assistant Store Manager
Lowe's
Charlottesville, VA
12.2019 - 06.2021
- Led daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members, fostering a collaborative work environment.
- Analyzed sales data to identify trends and implement effective merchandising strategies.
- Managed inventory levels, optimizing stock availability and minimizing shrinkage.
- Enhanced customer service experiences by addressing concerns and resolving issues promptly.
Store Manager
Bed Bath & Beyond
Charlottesville, VA
06.2012 - 12.2019
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
- Developed rewards program that significantly increased repeat business by rewarding loyal customers.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
- Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
Education
Bachelor of Arts - History
Virginia Tech
Blacksburg, VA05-1992
Associate of Arts - History, Some Business Courses
Richard Bland College
Prince George, VA05-1989
High School Diploma -
Saint Vincent DePaul
Petersburg Virginia05-1987
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Accomplishments
Operations Manager of the Year Tractor Supply 2024
Assistant Store Mange of the Year WalMart 1997
Store of The Year Target 2006
Timeline
Store Manager
Tractor Supply
07.2025 - Current
Store Manager
Petco
04.2025 - 07.2025
Store Manager
Tractor Supply
06.2021 - 04.2025
Assistant Store Manager
Lowe's
12.2019 - 06.2021
Store Manager
Bed Bath & Beyond
06.2012 - 12.2019
Bachelor of Arts - History
Virginia Tech
Associate of Arts - History, Some Business Courses
Richard Bland College
High School Diploma -
Saint Vincent DePaul