Joan Rodríguez
Psy.D., NBC-HWC, QMHP-C & QMHP-A
Chesapeake,VA
Summary
Enthusiastic and proactive Health Coach Manager with more than 3 years of experience. Proven skills in enhancing productivity and company goals.
Skillfully works with all employees to enhance performance and improve day-to-day processes. Organized and dependable to successfully manage multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to support stakeholders to achieve the company goals.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
7
7
Certifications
1
1
Language
Work History
Health Coach Manager
Noom, Inc
09.2020 - Current
- Lead multicultural team of coaches in English and Spanish.
- Continually improve knowledge to maximize performance and mentoring team members.
- Resolve team member conflicts, actively listen to concerns and finding appropriate solutions.
- Accomplish multiple tasks within established timeframes to help meet assigned goals.
- Identify process improvements in day-to-day functioning to optimize efficiency of department.
- Lead planning and achievement of goals and objectives consistent with company's mission and philosophy for team of more than 15 coaches.
- Facilitate management of user with potential of clinical issues.
Faculty as Practical Skills Assessor (HCCP)
Health Coach Certification Program At Noom, Inc.
10.2022 - 01.2023
- Professional mentoring of health and Wellness Coaches.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing standards required for National Board for Health and Wellness Coaching.
- Observed students' performance and recorded relevant data to assess progress.
- Provided 1:1 constructive feedback to develop positive learning environment.
Health Coach
Noom, Inc
12.2018 - 09.2020
- Department lead of new employee training, mentorship program and Blog for Spanish Team.
- Analyzed user behavior both qualitative and quantitative, and apply learnings.
- Motivated, guided and helped users navigate through their programs successfully improve and develop healthy lifestyle habits.
- Assisted clients in finding new ways to inspire healthier habits.
- Coached over 300 clients by developing individual health goals and action plans.
- Applied motivational interview techniques during coaching to promote behavioral change.
Intensive In-Home Counselor
Concerned Adults Teaching Children Hope, LLC
03.2018 - 02.2019
- Observed and monitored client behavior and responses to treatment.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Prepared and implemented individualized service plan (ISP) and updates as needed.
- Provided weekly parent education and support.
- Modeled and teach positive problem-solving techniques.
- Identified and provided appropriate therapeutic interventions.
- Provided linkage to over 3 community-based services and supports as well as advocacy for family usage of these services.
- Offered care coordination services and coordinate discharge plans.
- Available for crisis intervention and family support.
- Maintained proper documentation per Medicaid, Department of Behavioral Health and Development Services and Company guidelines.
Clinical Psychologist
Study And Learn With Me, Inc
10.2015 - 06.2017
- Provided crisis intervention, individual and family psychotherapy services.
- Developed and implemented individualized over 40 treatment plans for short and long-term goals.
- Offered psychotherapeutic services for Department of Education referrals.
- Conducted psychological services to children with learning problems and autism spectrum.
Clinical Psychologist & Center Supervisor
ASSMCA- Project Initiative II & Prevention Program
02.2012 - 06.2017
- Counseled over 80 individuals and families to helped them to understand problems, deal with crisis situations and develop realistic action plans.
- Evaluated children and adolescents to determine eligibility for mental health services utilizing application of principles from System of Care with "Wraparound" strategy.
- Appeared at judicial proceedings as expert.
- Provided individual and family psychotherapy in different community environments.
- Supervised staff to ensure proper administrative functioning of Center and monitor 1 internal doctoral degree student in clinical psychology.
- Coordinated, designed and implemented training programs on behavioral health in governmental agencies to provided educational services and individualized care plans to parents with children diagnosed with mental health disorder.
- Coordinated and planned with regional directors implementation of summer camps and residential programs for low income families, children and adolescents with severe emotional disturbances.
Adherence Specialist & Clinical Psychologist
Community Initiative, Inc.
07.2010 - 03.2015
- Individual psychotherapy for more than 50 patients with substance abuse problems.
- Crisis intervention services.
- Practical clinical supervision of students of psychology.
- Evaluated adherence profile of over 50 participants in program.
- Designed individualized treatment plans for short and long-term goals of participants.
- Provided psycho-educational workshops for prevention of HIV and/or other sexually transmitted diseases.
- Responsible for mental health in day care program and shelter for homeless people, HIV/AIDS patients, women who are in process of detoxification, and women who are sex workers and/or substance abusers.
- Promoted and guided social reintegration of participants.
Internship in Clinical Psychology
Community Initiative, Inc.
08.2009 - 07.2010
- Assessments for admissions to mental health services for women with substance abuse problems.
- Crisis intervention services.
- Promoted and guided social reintegration of participants.
- Performed individual, couple, family and group psychotherapy for over 50 women with substance abuse problems.
- Kept records updated according law regulations.
Academic Advisor of Education
Metropolitan University
03.2009 - 07.2009
- Academic assessment and student orientation for second year education department students.
- Conducted academic advisement services for over 20 students on reoccurring basis to maintain educational progression.
- Referred students to at least 2 services according to their probation status and at risk for low academic achievement.
- Supported students to increase retention and graduation rates.
Associate Professor
Metropolitan University
01.2009 - 05.2011
- Provided Summary of General Psychology and Introduction to Social Sciences courses.
- Offered Interdisciplinary Training of Social Sciences seminar.
- Assisted in departmental assessment of learning process.
- Increased class discussions by building deeper discussions of lessons, actively soliciting input, asking open-ended questions and using over 3 techniques to track student participation.
Service Coordinator
Assoc. For Parents Of Children With Disability
08.2008 - 07.2009
- Guided caseload of 120 families on laws and procedural safeguards in early intervention services and instruct them how to get continued support from proper agencies.
- Assisted and supported family and service providers on implementation of individualized program of services to families.
- Monitored individualized program of services for families that may require it.
- Modeled and shared coordination skills with family members and provide support and training.
- Coordinated with and assist family in developing and completing Transition Plan with Department of Education.
- Maintained accurate records to and full compliance with government regulations and agency guidelines.
Education
Psy.D. - Clinical Psychology
Carlos Albizu University
San Juan, PR 08.2008 - 2010.07
Master of Science - Psychology
Carlos Albizu University
San Juan, PR 08.2004 - 2008.05
Bachelor of Science - Psychology
Carlos Albizu University
San Juan, PR 08.2002 - 05.2004
Skills
Intercultural competence 5
Certification
Diabetes Prevention Program Lifestyle Coach Training [SparkPro]
Timeline
Diabetes Prevention Program Lifestyle Coach Training [SparkPro]
06-2023
Faculty as Practical Skills Assessor (HCCP)
Health Coach Certification Program At Noom, Inc.
10.2022 - 01.2023
National Board Certified Health & Wellness Coach [June 2025] [United States]
07-2022
Noom, Inc. Health Coach Certification Program
07-2021
Health Coach Manager
Noom, Inc
09.2020 - Current
Health Coach
Noom, Inc
12.2018 - 09.2020
Registered to Practice as a Qualified Mental Health Professional – Child [June 2024] [Virginia]
08-2018
Registered to Practice as a Qualified Mental Health Professional - Adult [June 2024] [Virginia]
08-2018
Intensive In-Home Counselor
Concerned Adults Teaching Children Hope, LLC
03.2018 - 02.2019
Clinical Psychologist
Study And Learn With Me, Inc
10.2015 - 06.2017
Sex Therapy Certification [Puerto Rico]
05-2012
Clinical Psychologist & Center Supervisor
ASSMCA- Project Initiative II & Prevention Program
02.2012 - 06.2017
Licensed Psychology [February 2026] [Puerto Rico]
01-2011
Adherence Specialist & Clinical Psychologist
Community Initiative, Inc.
07.2010 - 03.2015
Internship in Clinical Psychology
Community Initiative, Inc.
08.2009 - 07.2010
Academic Advisor of Education
Metropolitan University
03.2009 - 07.2009
Associate Professor
Metropolitan University
01.2009 - 05.2011
Psy.D. - Clinical Psychology
Carlos Albizu University
08.2008 - 2010.07
Service Coordinator
Assoc. For Parents Of Children With Disability
08.2008 - 07.2009
Master of Science - Psychology
Carlos Albizu University
08.2004 - 2008.05
Bachelor of Science - Psychology
Carlos Albizu University
08.2002 - 05.2004
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