Joanna Andrade - Benitez
Alexandria
Summary
Motivated and dedicated candidate with 4 years of experience at Popeyes Louisiana Chicken, excelling in conflict resolution and team collaboration. Proven ability to maintain high customer service standards in fast-paced environments while effectively managing cash register operations. Recognized for physical stamina and multitasking abilities, contributing to overall team productivity and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Crew Member
Popeyes Louisiana Chicken
Alexandria
03.2020 - Current
- Resolved customer complaints in a professional manner.
- Provided fast, friendly customer service at the front counter and drive-thru.
- Managed cash register transactions while coordinating with kitchen staff to ensure timely service.
- Performed cashier duties such as taking orders, collecting payments, and providing change, and operating the POS system.
- Organized and restocked supplies to support operations and team productivity.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Associate of Applied Science - Criminal Justice
Northern Virginia Community College
8333 Little River Turnpike, Annandale, VA 2200305-2026
High School Diploma -
West Potomac High School
6500 Quander Rd, Alexandria, VA 2230706-2023
Skills
- Interpersonal skills
- Team collaboration
- Physical stamina
- Conflict resolution
- Multitasking Abilities
- Heavy lifting
Affiliations
- Photography/Editing
- Independent learning
- Personal fitness/training
- Community volunteer work
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Crew Member
Popeyes Louisiana Chicken
03.2020 - Current
Associate of Applied Science - Criminal Justice
Northern Virginia Community College
High School Diploma -
West Potomac High School
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