Joanna Sandy
Henrico
Summary
- Proficient at increasing efficiency of processes and lean performance systems
- Experience creating and implementing training plans for Clinical Team Members
- Skilled at identifying, preventing, addressing, and correcting issues of non-compliance
- Adept at monitoring external regulatory audits and performing internal inspections
- Effective leader, trainer, and mentor
- Possess complex problem-solving and communication skills
- Dental Assisting National Board certification in Infection Control, Radiography, and Chairside Assiting
Overview
10
10
years of professional experience
Work History
Clinical Manager
Commonwealth Endodontics
Henrico
11.2018 - Current
- Oversee clinical operations
- Implement technical, safety, and technology trainings
- Serve as OSHA officer
- Administer compliance management
- Conduct internal clinical audits; monitor external audits by the Board of Dentistry
- Document and maintain all licensing and continuing education for providers
- Plan organizational systems and assist in the design of new office locations
- Schedule eighteen dental assistants to maximize coverage for eleven providers over eight office locations
- Increase production to meet monthly, quarterly, and annual goals
- Establish and maintain a $1,320,000 yearly clinical budget for an expanding, multi-location practice.
- Negotiate contract pricing for vendors; streamline accounts payable
- Provide strategic guidance to Board of Directors and Senior Management
- Collaborate with HR Manager to onboard new Providers and Dental Assistants
- Facilitate equipment repairs and installations
- Troubleshoot and resolve technology issues with appropriate resources
- Review and recommend continuing education courses for staff development
- Train Office Managers in clinical inventory and budget maintenance
- Coach Team Members to improve communication and interdependent skills
Dental Assistant/ Lab Manager
Drs. Rosetti, Myers, and Kondorossy
Henrico
06.2017 - 11.2018
- Assisted for all general dental procedures including implant placement
- Managed clinical ordering for practice
- Designed efficient supply, inventory, and lab management systems
Dental Assistant
Commonwealth Endodontics
Henrico
01.2015 - 11.2018
- Assisted in delivery of endodontic procedures, microsurgery, and sedation
- Executed radiographs and CBCT scans with proficiency
- Charted evaluations; composed treatment notes, letters, and reports for providers
- Delivered excellent patient care with compassion and efficiency
Education
Certified Dental Assistant - Dental Assisting
Fortis College
Richmond, VA03-2015
Bachelor of Science - Psychology
James Madison University
Harrisonburg, VA05-1998
Teaching License - Education
James Madison University
Harrisonburg, VA05-1998
Skills
- Clinical operations
- Compliance management
- Auditing procedures
- Inventory management
- Contract negotiation
- Financial analysis
Additional Information
National Board Certifications: Infection Control, Radiology, General Chairside
Certifications: OSHA officer, CPR/AED for Healthcare Professionals, Sedation, Medical Transcription
Professional Development: DANB Continuing Education, Leadership training
Technology: Endovision, Dentrix, Sidexis, J. Morita, Microsoft
Volunteer Opportunity (2015 to present): Program Advisory Board, Fortis College- refining competency-based curriculum for new Certified Dental Assistants entering the dental field
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Timeline
Clinical Manager
Commonwealth Endodontics
11.2018 - Current
Dental Assistant/ Lab Manager
Drs. Rosetti, Myers, and Kondorossy
06.2017 - 11.2018
Dental Assistant
Commonwealth Endodontics
01.2015 - 11.2018
Certified Dental Assistant - Dental Assisting
Fortis College
Bachelor of Science - Psychology
James Madison University
Teaching License - Education
James Madison University
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