Joanna Stone
Winchester
Summary
Proactive shift supervisor with a focus on training and mentoring staff in a fast-paced environment. Known for adaptability and maintaining high cleanliness standards, ensuring compliance with health regulations while enhancing team performance. Seeking to put my many years of excellent customer service and leadership skills to good use supporting patients and providing the best care possible.
Overview
6
6
years of professional experience
Work History
Server
Sakura 16
Winchester, VA
02.2026 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Trained and mentored new staff on menu knowledge and service standards.
- Coordinated with kitchen staff to ensure timely food preparation and quality presentation.
- Managed diverse customer requests, enhancing overall dining experience through effective communication.
Shift Supervisor
Silver Hand Meadery
Williamsburg, VA
10.2024 - 08.2025
- Enforced compliance with health regulations, maintaining a safe working environment for all employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Stay at Home Parent
Self Employed
West Palm Beach, FL
01.2020 - 10.2024
- Coordinated daily schedules and activities to optimize time management and promote family engagement.
- Developed educational materials and resources to support children's learning and development.
- Implemented household budgeting strategies to enhance financial planning and resource allocation.
- Managed meal preparation, ensuring balanced nutrition while accommodating dietary restrictions.
Education
Phlebotomy Technician Program -
Laurel Ridge Community College
Middletown, VA07-2026
Skills
- Strong work ethic
- Cleanliness standards
- Positive and professional
- Team player
- Adaptable and flexible
- Excellent communication
Timeline
Server
Sakura 16
02.2026 - Current
Shift Supervisor
Silver Hand Meadery
10.2024 - 08.2025
Stay at Home Parent
Self Employed
01.2020 - 10.2024
Phlebotomy Technician Program -
Laurel Ridge Community College