Review, prioritize, manage, and maintain a daily log of incoming client correspondence/communication
Coordinate the day-to-day workflow functions of the New Applications department
Responsibilities include, but not limited to:
Maintaining the appropriate databases and spreadsheets related to the workflow
Ensure adherence to policies and procedures designated to meet specific requirements of clients
Act as primary point of contact in the absence of the Department Manager
Coordinate with all members of the staff to ensure that filings are completed in a timely manner
Review and resolve any issues with client filing and USPTO
Review invoices prepared by members of the Department
Assist Dept members with resolving debit note issues
Trained new hires and maintained training of members for continued enhancement of skills and of new USPTO procedures
Quality review of all work prepared by Department members for accuracy, completeness and compliance with USPTO rules and current policies and procedures
Review of prepared documents, attachments, filings, correspondence including but not limited to proofreading and formatting
Performed various duties and assignments as assigned by the Department Manager
Maintain and monitor the Department's daily docket
Act as a resource to members of the Department
Managed high productivity levels to ensure all work generated daily is quality reviewed and processed within any given day
Trained new staff, and recognized where training is needed
New Applications/IDS Specialist, IP/Ops I
Oblon, Spivak, et al.
05.2009 - 01.2010
Review and check-in new incoming U.S
Patent applications based on foreign priority for completeness as well as client instructions and prepare them for docketing
Assure via a comprehensive review of each docketed application file all parts necessary for filing are accurate against the Assignment, Declaration, Power of Attorney, Client Information Sheet, etc
Prepare all necessary forms for filing the application and/or Information Disclosure Statement (IDS) as well as client correspondence for attorney review and signature
Prepare to file individual incoming Information Disclosure Statements and able to calculate docket dates
Electronically file each application, assignment or IDS via the USPTO EFS-Web
Prepare client demand bills
Assisted the IDS Department in reducing their docketed backlog files from a high of200s to a manageable low100s
Assisted other teams during downtime preparing large number of transfer-in cases and preparing cases to be transferred out
Senior IP Researcher
Information Retrieval Group Landon IP
09.2001 - 02.2009
Conducted U.S
Federal, state, and common law trademark searches using the USPTO onsite and online databases and other proprietary databases
Monitored patents, trademarks, inventors, industries, and corporations for IP related activities
Conducted online searches of proprietary databases (USPTO, DIALOG)
Initiated and processed customer requests received via phone, web, email or fax
Ensured that customers received timely response to their request for information, including feedback of the status of their requests
Interfaced with government personnel at the USPTO and the U.S
Copyright Office in an effort to resolve client’s problems that originate at these offices
Developed and maintained contacts within the U.S
And abroad as sources for patent documents and IP related services
Patent Production Manager, File History Group
DigiPat, Inc.
02.2000 - 07.2001
Planned, directed, and coordinated office operations
Developed a work plan to ensure all deadlines are met
Customer service, client correspondence, billing and shipping
Corresponded with customers in response to orders for information
Evaluate documentation provided by processors before shipping
Ordered and obtained patent and trademark files from the various USPTO locations for making copies of all its contents
Copied and assembled patent and trademark file histories requested by numerous clients
Obtained copies of US and foreign patents and non-patent literature for external customers
Coordinated with other staff members to obtain information
Assisted and supported managers in all other departments with problem resolution, ensuring adherence to establish policy procedure
Intellectual Property Resource Specialist, File History Department
Faxpat/Optipat Inc.
03.1997 - 02.2000
Assisted in managing the group files section of the file history department
Coordinated with Examiners and Technology Group section to ensure the files to be copied
Provided customer service department with up to the minute information of status, location, and availability of group files for clients
Copied and assembled patent and trademark file histories requested by numerous clients
Obtained copies of US and foreign patents and non-patent literature for external customers
Processed and obtained on behalf of clients certified documents from the USPTO
Coordinated with other staff members to obtain information
Provided support in all of the companies departments at any given time
Education
Northern Virginia Community College
Alexandria, Virginia
01.1993
Skills
Assisting with filing patent applications, responses to notices, corrections/supplemental filings, assignments
Collecting and compiling prior art references
Manage databases of patent application files
Supervisory skills
Working knowledge of patent prosecution and procedures
Problem-solving and strong analytical skills
Able to handle and manage confidential matters professionally
Ability to exercise sound judgment, manage time, people, resources, and meet deadlines
Take initiative, manage projects, and handle multiple competing priorities
Flexibility and ability to adapt to constantly changing priorities
Strong proofreading skills, strong eye for detail, good interpersonal skills
Capable of managing time, people, and resources in order to meet deadlines
Experience with IBM compatible computers, Windows operating environment, Microsoft Office software suite, email and Internet retrieval tools
Working knowledge of most current USPTO rules and procedures
Knowledge of electronic business practices at the USPTO
Strong work ethics complimented with the ability to take initiative, employ problemsolving techniques, and assume responsibility
Extremely client service oriented, strong time management skills and ability to organize, prioritize and complete tasks
Successful in contributing to a team effort, challenge of new projects, and handling several priorities at once
Bilingual - Spanish
Timeline
New Application Department Coordinator
Sughrue Mion, PLLC
01.2010 - Current
New Applications/IDS Specialist, IP/Ops I
Oblon, Spivak, et al.
05.2009 - 01.2010
Senior IP Researcher
Information Retrieval Group Landon IP
09.2001 - 02.2009
Patent Production Manager, File History Group
DigiPat, Inc.
02.2000 - 07.2001
Intellectual Property Resource Specialist, File History Department