Joel Cecil
Portsmouth
Summary
Dynamic Service Technician with a proven track record at Coastal Heating and Cooling, specializing in HVAC installation and repair. Recognized for exceptional customer service and attention to detail, I effectively diagnosed and resolved complex system issues, enhancing efficiency and client satisfaction. Certified HVAC technician with strong preventive maintenance skills.
Overview
14
14
years of professional experience
Work History
Service Technician
Coastal Heating and Cooling
09.2021 - Current
- Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
- Conducted routine maintenance checks, enhancing system efficiency and reliability for clients.
- Collaborated with team members to troubleshoot complex heating and cooling issues effectively.
- Utilized diagnostic tools to identify system malfunctions, reducing downtime during repairs.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and repaired problems with electrical and mechanical systems.
Maintenance Technician
Norfolk Academy
12.2020 - 09.2021
- Collaborated with team members to troubleshoot equipment malfunctions and implement effective solutions.
- Maintained accurate records of maintenance activities and service requests for operational efficiency.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Warehouse Worker
GW Berkheimer
02.2012 - 09.2020
- Operated forklifts and pallet jacks to transport merchandise efficiently within warehouse.
- Organized inventory to enhance accessibility and streamline order fulfillment processes.
- Conducted regular inspections of equipment to ensure safety compliance and operational efficiency.
- Trained new staff on warehouse protocols, safety regulations, and equipment operation techniques.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
HVAC Certification - Hvac
Tidewater Tech
Norfolk, VA06-2022
High School Diploma -
West Aurora High School
Aurora, IL05-2010
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Certified HVAC technician
- EPA certification
- Schematic reading
Timeline
Service Technician
Coastal Heating and Cooling
09.2021 - Current
Maintenance Technician
Norfolk Academy
12.2020 - 09.2021
Warehouse Worker
GW Berkheimer
02.2012 - 09.2020
HVAC Certification - Hvac
Tidewater Tech
High School Diploma -
West Aurora High School