Joeniya Davis
Petersburg
Summary
Extensive experience in customer service and security management. Proven with my record at Family Dollar and Top Guard , effectively training staff and resolving issues. Skilled in administrative support and CCTV operations, coupled with strong communication abilities. Committed to maintaining high safety standards and delivering execeptional client experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Linden Row Inn
09.2024 - 01.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Security Lieutenant
Top Guard Security
03.2023 - 07.2024
- Managed a team of security officers, providing effective leadership and supervision to ensure optimal performance.
- Responded swiftly yet effectively under pressure when faced with unexpected challenges arising from fast-paced or rapidly evolving situations.
- Handled sensitive situations diplomatically during emergencies or high-stress circumstances involving both employees and clients.
Assistant Manager
Family Dollar
01.2022 - 02.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Cashier
TJX Companies
03.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
George Wythe Highschool
Richmond, VA06-2022
Skills
- Customer service
- Front office management
- Data entry
- Scheduling appointments
- Telephone etiquette
- Team leadership
- Workplace safety
- Cash handling
- Inventory management
Certification
DCJS licsenced
Timeline
Front Desk Receptionist
Linden Row Inn
09.2024 - 01.2025
Security Lieutenant
Top Guard Security
03.2023 - 07.2024
Assistant Manager
Family Dollar
01.2022 - 02.2023
Cashier
TJX Companies
03.2021 - 01.2022
High School Diploma -
George Wythe Highschool
Similar Profiles
Noah GrondinNoah Grondin
Restaurant Busser at OneSixtyFive The Inn on Park RowRestaurant Busser at OneSixtyFive The Inn on Park Row
Jacqueline SmithJacqueline Smith
Health Care Aide at Good Samaritan Society Linden ViewHealth Care Aide at Good Samaritan Society Linden View
Melinda OlpetMelinda Olpet
Cook/ Culinary at Linden Woods VillageCook/ Culinary at Linden Woods Village