Summary
Overview
Work History
Education
Skills
Timeline
TruckDriver

John Christian

Culpeper

Summary

I'm very dependable and hard working.

Overview

30
30
years of professional experience

Work History

Parts Counter Person

Koons Ford
Falls Church, VA
02.2025 - Current
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Ordered parts from various distributors to fulfill demands.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Assisted customers in finding appropriate parts promptly.
  • Maintained clean and neat parts counter and sales floor.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
  • Adhered to company guidelines for performance and compliance.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.

Parts Specialist

Ourisman Ford of Manassas
10.2012 - 10.2024
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Issued parts to technicians to complete customers' repairs.
  • Ordered parts from various distributors to fulfill demands.
  • Adhered to company guidelines for performance and compliance.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Maintained clean and neat parts counter and sales floor.

Parts Specialist

Koons Ford Falls Church
05.2012 - 10.2012
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Assisted customers in finding appropriate parts promptly.
  • Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
  • Ordered parts from various distributors to fulfill demands.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Maintained clean and neat parts counter and sales floor.
  • Stocked and managed stock of parts.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
  • Adhered to company guidelines for performance and compliance.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Researched vehicles and parts via physical catalogs and electronic means.

Parts Specialist

Boulevard Ford
12.2011 - 03.2012
  • Issued parts to technicians to complete customers' repairs.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Assisted customers in finding appropriate parts promptly.
  • Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
  • Ordered parts from various distributors to fulfill demands.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Maintained clean and neat parts counter and sales floor.
  • Stocked and managed stock of parts.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Researched vehicles and parts via physical catalogs and electronic means.

Parts Specialist

Megee Motors
06.2011 - 11.2011
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Adhered to company guidelines for performance and compliance.
  • Stocked and managed stock of parts.
  • Maintained clean and neat parts counter and sales floor.
  • Ordered parts from various distributors to fulfill demands.
  • Assisted customers in finding appropriate parts promptly.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Issued parts to technicians to complete customers' repairs.

Parts Specialist

Battlefield Ford
06.2010 - 04.2011
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Issued parts to technicians to complete customers' repairs.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Assisted customers in finding appropriate parts promptly.
  • Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
  • Ordered parts from various distributors to fulfill demands.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Maintained clean and neat parts counter and sales floor.
  • Adhered to company guidelines for performance and compliance.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Researched vehicles and parts via physical catalogs and electronic means.

Parts Specialist

Rick Hunt Ford
04.2009 - 12.2009
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Assisted customers in finding appropriate parts promptly.
  • Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
  • Ordered parts from various distributors to fulfill demands.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Maintained clean and neat parts counter and sales floor.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Adhered to company guidelines for performance and compliance.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Researched vehicles and parts via physical catalogs and electronic means.

Parts Delivery Driver

Battlefield Ford
03.2009 - 07.2009
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Kept detailed records of deliveries and money received from customers.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected load security and checked for damages.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Parts Specialist

Cowles Parkway Ford
09.2001 - 11.2008
  • Served customers in-store and by telephone to answer questions and place orders.
  • Assisted customers in finding appropriate parts promptly.
  • Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
  • Ordered parts from various distributors to fulfill demands.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Maintained clean and neat parts counter and sales floor.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Adhered to company guidelines for performance and compliance.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Researched vehicles and parts via physical catalogs and electronic means.

Parts Specialist

Fairfax Auto Parts
03.1995 - 09.2001
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Assisted customers in finding appropriate parts promptly.
  • Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
  • Ordered parts from various distributors to fulfill demands.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Maintained clean and neat parts counter and sales floor.
  • Stocked and managed stock of parts.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Adhered to company guidelines for performance and compliance.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Researched vehicles and parts via physical catalogs and electronic means.

Education

No Degree -

Northern Virginia Community College
Woodbridge, VA

Skills

  • Returns processing
  • Stock control
  • Parts documentation
  • Shipping and receiving
  • Parts identification
  • Suggestive selling
  • Order fulfillment
  • Reviewing deliveries
  • Improving customer satisfaction
  • Parts recommendation
  • Replacement parts identification
  • Supply orders
  • Customer service
  • Invoice processing

Timeline

Parts Counter Person

Koons Ford
02.2025 - Current

Parts Specialist

Ourisman Ford of Manassas
10.2012 - 10.2024

Parts Specialist

Koons Ford Falls Church
05.2012 - 10.2012

Parts Specialist

Boulevard Ford
12.2011 - 03.2012

Parts Specialist

Megee Motors
06.2011 - 11.2011

Parts Specialist

Battlefield Ford
06.2010 - 04.2011

Parts Specialist

Rick Hunt Ford
04.2009 - 12.2009

Parts Delivery Driver

Battlefield Ford
03.2009 - 07.2009

Parts Specialist

Cowles Parkway Ford
09.2001 - 11.2008

Parts Specialist

Fairfax Auto Parts
03.1995 - 09.2001

No Degree -

Northern Virginia Community College

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John Christian