John Christian
Culpeper
Summary
I'm very dependable and hard working.
Overview
30
30
years of professional experience
Work History
Parts Counter Person
Koons Ford
Falls Church, VA
02.2025 - Current
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Researched vehicles and parts via physical catalogs and electronic means.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Ordered parts from various distributors to fulfill demands.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Assisted customers in finding appropriate parts promptly.
- Maintained clean and neat parts counter and sales floor.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Adhered to company guidelines for performance and compliance.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
Parts Specialist
Ourisman Ford of Manassas
10.2012 - 10.2024
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Issued parts to technicians to complete customers' repairs.
- Ordered parts from various distributors to fulfill demands.
- Adhered to company guidelines for performance and compliance.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
- Researched vehicles and parts via physical catalogs and electronic means.
- Maintained clean and neat parts counter and sales floor.
Parts Specialist
Koons Ford Falls Church
05.2012 - 10.2012
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Served customers in-store and by telephone to answer questions and place orders.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Assisted customers in finding appropriate parts promptly.
- Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
- Ordered parts from various distributors to fulfill demands.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Maintained clean and neat parts counter and sales floor.
- Stocked and managed stock of parts.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Adhered to company guidelines for performance and compliance.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
Parts Specialist
Boulevard Ford
12.2011 - 03.2012
- Issued parts to technicians to complete customers' repairs.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Served customers in-store and by telephone to answer questions and place orders.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Assisted customers in finding appropriate parts promptly.
- Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
- Ordered parts from various distributors to fulfill demands.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Maintained clean and neat parts counter and sales floor.
- Stocked and managed stock of parts.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Researched vehicles and parts via physical catalogs and electronic means.
Parts Specialist
Megee Motors
06.2011 - 11.2011
- Researched vehicles and parts via physical catalogs and electronic means.
- Adhered to company guidelines for performance and compliance.
- Stocked and managed stock of parts.
- Maintained clean and neat parts counter and sales floor.
- Ordered parts from various distributors to fulfill demands.
- Assisted customers in finding appropriate parts promptly.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Served customers in-store and by telephone to answer questions and place orders.
- Issued parts to technicians to complete customers' repairs.
Parts Specialist
Battlefield Ford
06.2010 - 04.2011
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Issued parts to technicians to complete customers' repairs.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Served customers in-store and by telephone to answer questions and place orders.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Assisted customers in finding appropriate parts promptly.
- Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
- Ordered parts from various distributors to fulfill demands.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Maintained clean and neat parts counter and sales floor.
- Adhered to company guidelines for performance and compliance.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Researched vehicles and parts via physical catalogs and electronic means.
Parts Specialist
Rick Hunt Ford
04.2009 - 12.2009
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Assisted customers in finding appropriate parts promptly.
- Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
- Ordered parts from various distributors to fulfill demands.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Maintained clean and neat parts counter and sales floor.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Adhered to company guidelines for performance and compliance.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
Parts Delivery Driver
Battlefield Ford
03.2009 - 07.2009
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Kept detailed records of deliveries and money received from customers.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected load security and checked for damages.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
Parts Specialist
Cowles Parkway Ford
09.2001 - 11.2008
- Served customers in-store and by telephone to answer questions and place orders.
- Assisted customers in finding appropriate parts promptly.
- Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
- Ordered parts from various distributors to fulfill demands.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Maintained clean and neat parts counter and sales floor.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Adhered to company guidelines for performance and compliance.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Researched vehicles and parts via physical catalogs and electronic means.
Parts Specialist
Fairfax Auto Parts
03.1995 - 09.2001
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Served customers in-store and by telephone to answer questions and place orders.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Assisted customers in finding appropriate parts promptly.
- Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
- Ordered parts from various distributors to fulfill demands.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Maintained clean and neat parts counter and sales floor.
- Stocked and managed stock of parts.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Adhered to company guidelines for performance and compliance.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Researched vehicles and parts via physical catalogs and electronic means.
Education
No Degree -
Northern Virginia Community College
Woodbridge, VASkills
- Returns processing
- Stock control
- Parts documentation
- Shipping and receiving
- Parts identification
- Suggestive selling
- Order fulfillment
- Reviewing deliveries
- Improving customer satisfaction
- Parts recommendation
- Replacement parts identification
- Supply orders
- Customer service
- Invoice processing
Timeline
Parts Counter Person
Koons Ford
02.2025 - Current
Parts Specialist
Ourisman Ford of Manassas
10.2012 - 10.2024
Parts Specialist
Koons Ford Falls Church
05.2012 - 10.2012
Parts Specialist
Boulevard Ford
12.2011 - 03.2012
Parts Specialist
Megee Motors
06.2011 - 11.2011
Parts Specialist
Battlefield Ford
06.2010 - 04.2011
Parts Specialist
Rick Hunt Ford
04.2009 - 12.2009
Parts Delivery Driver
Battlefield Ford
03.2009 - 07.2009
Parts Specialist
Cowles Parkway Ford
09.2001 - 11.2008
Parts Specialist
Fairfax Auto Parts
03.1995 - 09.2001
No Degree -
Northern Virginia Community College
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