John Doe

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• Provided technical expertise for SailPoint IIQ platform, managing access for 2.5M identities and 100M entitlements, ensuring 99.9% uptime and GDPR/CCPA compliance.
• Led migration of SailPoint IIQ infrastructure from on-premises to Azure Cloud using OneOps, completing transition with zero downtime across 10,000+ users.
• Enhanced CI/CD pipelines in Concord, integrating with OneOps to support rapid deployment to SailPoint infrastructure, reducing deployment time by 30%.
• Developed custom framework for Mover and Leaver events, automating threshold configurations and saving 100+ hours annually for the SailPoint Ops team.
• Streamlined entitlement onboarding from ServiceNow to SailPoint IIQ, reducing access provisioning time from days to minutes, achieving 95% efficiency.
• Built custom automation framework to aggregate entitlement/role metadata from APM and Active Directory, saving hundreds of hours in access reviews.
• Led SailPoint IIQ upgrade from 8.2p4 to 8.4p2, ensuring seamless transition and minimal downtime.
• Monitored infrastructure using PRTG, proactively resolving critical production issues and maintaining near-zero downtime through real-time alerts.
• Collaborated with engineering and security teams to troubleshoot incidents, achieving 98% resolution within SLAs, and documented operational procedures for scalability

Collaborate with IDM managers, business analysts, architects, and product owners to analyze, design, develop, and deploy IDM solutions in enterprise infrastructure.

• Install IAM software in development, integration, test, and production environments.
• Experience building custom workflows to support access governance and provisioning modules.
• Integrate IAM software with data sources like LDAP, JDBC, REST api, SCIM etc.
• Install and configure NGINX reverse proxy to secure RESTful api’s.
• Leverage organizations DevOps tool stack to build, inspect, test, deploy, and promote new or updated features.
• Configure the OrientDB graph database to operate in distributed mode to achieve maximum performance, scalability, and robustness.
• Follow organizations encryption standards by enforcing Transport Layer Security (TLS) protocols for data during transfers and encrypting data at rest.
• Compile detailed, timely, and accurate technical documentation that meets enterprise standards.
• Ensure that the architecture and designs are in keeping with enterprise requirements and provide strategic technical direction to other developers.
• Lead technical activities, plan and track delivery deadlines, analyze the possible technical solutions and oversee tactical delivery of improvements to cybersecurity’s incident response processes.
• Monitor the team while translating functional and technical requirements into detailed architecture and design with the practice of all academic and training workshops and evaluation techniques.
• Monitor regulation compliance enforcement and support the data governance framework, with a focus on the improvement of regulatory and legal compliance, data quality, efficiency, and the protection of sensitive data through modifications to the organization behavior, policies, and standards, principles, governance metrics, processes, and related tools.
• Research on new innovative technologies available in the market that supports the incident response, data loss prevention and access management requirements of the organization.
• Research on different NoSQL databases like OrientDB, Redis, MongoDB, etc., and analyze the advantages of distributed architecture, processing metrics, and pricing compared to relational databases.
• Support data governance leadership by monitoring overall progress and adherence to a defined roadmap to manage, execute, and support data governance implementation that includes strategic priorities for the development of policies, procedures, organization, and capabilities.
• Analyze the latest trends in information governance to enforce data security, monitor user activities and establish access controls and policies for cloud and on-premise technologies.

• Collaborate with IDM managers, business analysts, architects, and product owners to analyze, design, develop, and deploy IDM solutions in enterprise infrastructure.
• Install IAM software in development, integration, test, and production environments.
• Experience building custom workflows to support access governance and provisioning modules.
• Integrate IAM software with data sources like LDAP, JDBC, REST api, SCIM etc.
• Enable Single Sign-On (SSO) login to SailPoint IIQ by integrating it with enterprise-level authentication authorities like Ping Federate.
• Leverage organizations DevOps tool stack to build, inspect, test, deploy, and promote new or updated features.
• Follow organizations encryption standards by enforcing Transport Layer Security (TLS) protocols for data during transfers and encrypting data at rest.
• Compile detailed, timely, and accurate technical documentation that meets enterprise standards.
• Lead technical activities, plan and track delivery deadlines, analyze the possible technical solutions and oversee tactical delivery of improvements to cybersecurity’s incident response processes.
• Monitor the team while translating functional and technical requirements into detailed architecture and design with the practice of all academic and training workshops and evaluation techniques.
• Monitor regulation compliance enforcement and support the data governance framework, with a focus on the improvement of regulatory and legal compliance, data quality, efficiency, and the protection of sensitive data through modifications to the organization behavior, policies, and standards, principles, governance metrics, processes, and related tools.
• Research on new innovative technologies available in the market that supports the incident response, data loss prevention and access management requirements of the organization.
• Support data governance leadership by monitoring overall progress and adherence to a defined roadmap to manage, execute, and support data governance implementation that includes strategic priorities for the development of policies, procedures, organization, and capabilities.

• Lead the efforts to migrate access governance infrastructure from Oracle Identity Manager to SailPoint IIQ.
• Achieved advance understanding of business processes, internal control risk management, and related standards.
• Analyzed, designed, developed, and deployed IAM solutions like OIM and SailPoint IIQ.
• Responsible to install, integrate and deploy Oracle Identity Manager and SailPoint IIQ in client environments.
• Worked closely with the IAM managers, product owners and businesses to understand the requirements, validate estimates, design, and monitor development activities.
• Customized SailPoint lifecycle manager (LCM) and access governance modules to support infrastructure existed in OIM.
• Developed custom workflows to handle provisioning requests and self-service registrations.
• Configured Service Standard Deployment [SSD], Service Standard Features [SSF] and Service Standard Frameworks [SSF] to build and deploy identity software.
• Provided services to support and maintain IAM systems in complex client environments.
• Configured pass through authentication and rule based SSO login features in SailPoint IIQ.

nalyzed, designed, developed, and deployed Identity and Access Management (IAM) solutions like SailPoint IIQ.

• Installed, configured, customized, maintained, applied patches and upgrades to SailPoint IIQ.
• Worked closely with the IAM managers, product owners and businesses to understand the requirements, validate estimates, design, and monitor development activities.
• Customized SailPoint lifecycle manager (LCM) and access governance modules.
• Designed and developed custom test API to allow access to IIQ features and workflows from external applications.
• Provided services to support and maintain SailPoint IIQ in complex client environments.
• Developed custom connectors to integrate SailPoint IIQ with third-party applications such as Azure AD, Dropbox, Workday, Tivoli Access Manager, Radiant Logic, Ping etc.
• Integrate IAM systems with OKTA to enable SSO login.

Analyzed, designed, developed, and deployed SailPoint IIQ in enterprise environments.

• Ability to think logically and analytically in a problem-solving environment.
• Onboard applications to integrate with SailPoint IIQ, Dropbox, Azure AD etc.
• Installed, configured, customized, maintained, applied patches and upgrades to SailPoint IIQ.
• Configured SailPoint’s Service Standard Deployment [SSD], Service Standard Features [SSF] and Service Standard Frameworks [SSF].
• Provided services to support and maintain SailPoint IIQ.