Summary
Overview
Work History
Education
Skills
Interests
Timeline
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John Hurley

Virginia Beach

Summary

Proven to excel in high-pressure environments, I managed Smoke Shop operations, demonstrating exceptional decision-making and customer service skills. My tenure included handling multimillion-dollar transactions and fostering customer loyalty through attentive service. Skilled in loss prevention and POS systems, I consistently enhanced operational efficiency and customer satisfaction.

Overview

9
9
years of professional experience

Work History

Cashier/Assistant Manager

Smoke Shop
12.2019 - 12.2024


  • Handled millions of dollars in transactions over a 5-year period
  • Single-handedly operated business for months at a time while the owner was overseas
  • 84-hour weeks for months at a time without complaint
  • Accepted below minimum wage and no OT out of ideological principles
  • Happily allowed employer to violate labor laws, because I don’t believe in them
  • Ideologically against minimum-wage laws in principle
  • Never requested OT pay
  • Received frequent compliments from customers for excellent service
  • Despite being heavily introverted, was well-liked by customers
  • Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
  • Built positive relationships with customers to increase repeat business.

Warehouse Attendant

Norfolk Wire & Electronics
08.2019 - 03.2020
  • Shipped and received inventory
  • Collaborated and worked well with team member
  • Utilized automated systems for accurate tracking, management, and reporting of inventory levels.

Meal Delivery and Valet Parking

Vehicle Valet
12.2015 - 03.2019


  • Built positive customer rapport for courteous, friendly and professional service.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Delivered gourmet-prepared meals to select customers and in a timely manner

Education

No Degree - Chemistry

Virginia Commonwealth University
Richmond, VA

Skills

  • Sales promotion
  • Employee training
  • Loss prevention strategies
  • Store operations
  • Cash handling expertise
  • POS system proficiency
  • Customer service
  • Decision-making capacity
  • Attention to detail
  • Order picking
  • Packaging and labeling

Interests

  • I've been radically Libertarian since 2007, when I read Ron Paul's book at age 13
  • In 2013 I traveled to Auburn, Alabama to volunteer for a week at the Mises Institute unboxing, alphabetizing, and shelving Murray Rothbard's personal library

Timeline

Cashier/Assistant Manager

Smoke Shop
12.2019 - 12.2024

Warehouse Attendant

Norfolk Wire & Electronics
08.2019 - 03.2020

Meal Delivery and Valet Parking

Vehicle Valet
12.2015 - 03.2019

No Degree - Chemistry

Virginia Commonwealth University
John Hurley