John Kronk
Harrisonburg
Summary
Proficient Service Technician skilled in preventative maintenance and customer communication. Committed to delivering high-quality service and ensuring equipment reliability to maximize customer satisfaction.
Overview
20
20
years of professional experience
Work History
Service Technician/ Assistant Service Manager
Poultry Speacialties
Broadway, VA
11.2010 - Current
- Assisted in routine maintenance and troubleshooting of poultry processing equipment.
- Collaborated with senior technicians to diagnose equipment failures and implement repairs.
- Maintained inventory of tools and supplies, ensuring availability for daily operations.
- Documented service reports detailing repairs performed and parts replaced for compliance records.
- Trained new staff on safety protocols and standard operating procedures in the workshop.
- Assisted in the installation of new equipment for improved system functionality.
- Communicated effectively with customers to explain technical issues and recommend solutions.
- Optimized customer satisfaction by providing timely and professional service.
Service Technician
Shenandoah Ag. Supply
Bridgewater, Va
02.2008 - 02.2009
- Diagnosed and repaired agricultural equipment to ensure optimal performance and minimize downtime.
- Conducted routine maintenance on machinery, enhancing reliability and prolonging service life.
- Collaborated with customers to understand needs, providing tailored solutions and technical support.
Equipment Operator
Faulkner Construction
Harrisonburg, VA
04.2006 - 02.2008
- Operated heavy machinery for excavation and grading projects, ensuring adherence to safety regulations.
- Conducted routine inspections on equipment to maintain optimal performance and prevent downtime.
- Collaborated with team members to execute site preparation tasks efficiently and effectively.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Graded earth and smoothed surfaces as part of projects or finish work.
- Operated heavy equipment to move large quantities of dirt and debris.
- Monitored fuel, oil and water levels of heavy equipment.
Equipment Operator
Cherry Hill Construction
Jessup, MD
11.2005 - 04.2006
- Operated heavy machinery for excavation and grading projects, ensuring adherence to safety regulations.
- Conducted routine inspections on equipment to maintain optimal performance and prevent downtime.
- Collaborated with team members to execute site preparation tasks efficiently and effectively.
- Participated in regular safety meetings to reinforce best practices within the team and ensure a hazard-free workplace.
- Graded earth and smoothed surfaces as part of projects or finish work.
Education
High School Diploma - General Studies
Broadway High School
Broadway, VA06-1997
Skills
- Hand tool proficiency
- Computer skills
- Software diagnostics
- Electrical systems
- System installations
- Preventative maintenance
- Customer service
- Work with minimal supervision
- Attention to detail
- Punctual and reliable
- Problem and issue resolution
- Installation and repair
- Troubleshooting skills
- Valid Driver's license
- Professional and courteous
- Operating test equipment
- Service reports
- Quality control
- Documentation and reporting
- Inventory control
- Preventive Maintenance
- Inventory management
Timeline
Service Technician/ Assistant Service Manager
Poultry Speacialties
11.2010 - Current
Service Technician
Shenandoah Ag. Supply
02.2008 - 02.2009
Equipment Operator
Faulkner Construction
04.2006 - 02.2008
Equipment Operator
Cherry Hill Construction
11.2005 - 04.2006
High School Diploma - General Studies
Broadway High School