JOHN SAVAGE
Fort Monroe
Summary
Dedicated State Park Maintenance Ranger with a proven track record in maintaining park grounds, facilities, and equipment to ensure a safe and enjoyable experience for all visitors. Expertise includes landscaping, waste management, and skilled repairs in carpentry, plumbing, and electrical work. Strong physical stamina and mechanical aptitude enhance exceptional customer service abilities. Committed to preserving the natural beauty and functionality of park environments while promoting visitor satisfaction. Several years of experience in the IT field involved comprehensive servicing and repair of office equipment. Proficient in digital competencies related to assigned products, performing a full range of servicing procedures, including diagnostics, installation, removal, and retrofits on various equipment.
Overview
30
30
years of professional experience
Work History
Maintenance Ranger
Virginia Department of Conservation and Recreation (DCR)
07.2024 - Current
- Performed facilities and structure construction and maintenance to conserve grounds and environment.
- Perform groundskeeping tasks such as mowing, weed eating, cleaning bathrooms, trash removal, and light construction.
- Work independently on assigned tasks.
- Safely and competently use all power tools (gas and electric).
- Perform routine maintenance on mowers, groundskeeping equipment, and tools.
- Perform basic carpentry for repairs to bridges and other park structures.
- Drive and operate utility tractors with various implements.
- Work outdoors in all weather conditions and temperature extremes.
- General knowledge of the use and care of common hand tools and the use of various cleaning supplies/equipment.
- Experience with small engine repair, equipment operation, carpentry, and building trades.
- Knowledge of basic carpentry, plumbing, electrical, and masonry.
Field support Technician (I.T. & Home support)
Across Borders Home Health & Hospice
05.2021 - 12.2025
- Providing in house networking support for onsite and home office staff. Setting up mobile app, training support for our mobile home health care staff. Providing in client home repair on non-medical equipment.
Field Service Technician
Ricoh Usa, Inc
02.2018 - 05.2021
- Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on assigned equipment.
- Performs Basic Connected installations, sets up IP addresses, downloads printer drivers and provides customer training on printing standalone and network devices including scanning and @remote type technologies.
- Performs effective troubleshooting and repairs or replaces equipment components as necessary.
- Demonstrates required digital competencies associated with assigned products and level assignment.
- Achieves expected productivity levels associated with assigned workload and level of experience.
- Takes responsibility for territory, inventory and customer relationships and escalates appropriate issues in a timely manner.
- Demonstrates good technical and customer relation skills.
- Invoices for services outside of contractual obligations.
Shipping / Receiving Manager
Miller Machine
01.2010 - 01.2016
- Maintaining inventory of both finished product and raw materials.
- Ensure customers orders are received and shipped in the specified time frame.
- Ensure all items received are for the customers job an the right materials are used.
RCA (Rural Carrier associate)
United States Postal Service
07.2014 - 10.2015
- Sorting and delivering mail on a time base route.
- In depth knowledge of completing and maintaining relevant reports and documentations.
- Responsable for the safe and effective delivery and collection of the U.S. mail.
- Responsable for the safe use of postal vehicle l and equipment.
- Working part time when regular carriers have scheduled days off or take vacation days
Parts Specialist / Store set-up Specialist
O’Reilly Auto Parts
01.2005 - 01.2010
- Store setup and tear down in the northern Plains area.
- Network set up, running cat5 cable, pos setup.
- Conducting inventory count.
- Setting up store fixtures and planograms.
- Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
- Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions
Store Manager
Csk Auto Parts
01.1996 - 01.2005
- Provide leadership, guidance and training of store personal and promote teamwork.
- Insure the store P&L are within company’s goals.
- Maintain customer base, increase sales volume at assigned accounts, review customer needs to gain market share, solicit stocking-type business as well as daily needs and equipment sales.
- Communicate with and coordinate sales call efforts with the Territory Sales Manager.
- Responsible for supervising work performed by all store team members and working jointly with the District Manager in recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members under their supervision.
- Utilize Scheduling & Timekeeping recommendations based on sales and payroll forecasting to develop and post work schedules for each pay period.
- Review team member timecards for clocking accuracy and correct all missed punches daily.
- Responsible for ensuring all store team members continually improve their skills through company training on policies and procedures, customer service, computer operations, catalogs, sales and safety.
- Responsible for working with the Sales and Pricing Departments (with assistance of district manager) in establishing pricing levels for professional customers.
- Responsible for maximizing gross profit on outside purchases.
- Monitor non-competitive price overrides and price matches to ensure policy compliance, overall profitability, and eliminate discounting abuse.
- Ensure the store is organized and operating according to all company policies and procedures.
- Ensure any new information received from the company is communicated to all team members as necessary.
- Implement all planogram changes and merchandising plans as outlined.
- Provide the Inventory Control Department with accurate and timely stock adjustment recaps.
- Accurately handle all daily store accounting functions to ensure maximum store, corporate and distribution center efficiency. This includes sales reports, bank deposits, cash drawers, processing checks, etc.
- Monitor all charge accounts, promptly taking care of any past due situations and communicating regularly with the Territory Sales Manager and credit department on status of problem accounts.
- Monitor all susceptible areas and implement loss prevention procedures accordingly. Areas may include billing, cash refund, credit and stock transfer procedures, core and warranty procedures, key control/safe combination/alarm codes, and shoplifting prevention.
- Ensure store vehicles are clean, well-maintained, and daily/monthly inspections are being completed properly.
Education
Associate - Information Technology Specialist
Centura College
Virginia Beach, Va01.2018
Skills
ASE P2 (1997)
Timeline
Maintenance Ranger
Virginia Department of Conservation and Recreation (DCR)
07.2024 - Current
Field support Technician (I.T. & Home support)
Across Borders Home Health & Hospice
05.2021 - 12.2025
Field Service Technician
Ricoh Usa, Inc
02.2018 - 05.2021
RCA (Rural Carrier associate)
United States Postal Service
07.2014 - 10.2015
Shipping / Receiving Manager
Miller Machine
01.2010 - 01.2016
Parts Specialist / Store set-up Specialist
O’Reilly Auto Parts
01.2005 - 01.2010
Store Manager
Csk Auto Parts
01.1996 - 01.2005
Associate - Information Technology Specialist
Centura College