John Scruggs
Lynchburg,VA
Summary
Dynamic and adaptable professional with strong problem-solving and organizational skills, honed through experiences at Boonsboro Country Club, BWXT, and Big Brother Big Sisters of Lynchburg Virginia. Proven ability to foster team development and enhance customer satisfaction while ensuring safety and compliance. Skilled in technical tasks and effective communication, consistently delivering positive outcomes in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Golf Cart Attendant
Boonsboro Country Club
08.2024 - 02.2025
- Used range cleaning cart and shag bags to recover range balls.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Set up promotional displays and equipment for special events and activities.
- Built and established positive relationships with patrons, team members and supervisors.
- Delivered information and details of interest about course to visitors.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
Youth Mentor Volunteer
Big Brother Big Sister
09.2023 - 09.2024
- Provided guidance and support to participants to promote memorable experiences.
- Complemented paid staff to successfully execute organization's mission.
- Maintained confidentiality of children and medical conditions or issues.
- Monitored and observed participants and reported concerns to supervisor for immediate attention.
- Provided positive role modeling for youngsters through dress and personal behavior.
- Counseled students regarding educational issues such as truancy, study habits and career planning.
- Planned and executed productive self-esteem building activities to promote personal growth and daily living skills.
Volunteer Youth Swim Coach
Boonsboro Country Club
06.2024 - 07.2024
- Demonstrated all swimming strokes and observed youth athletes carefully to correct technique and form.
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Coached youth aged 5 to 8 for competitive swim team and oversaw participation in events.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Collaborated with swim team coaches to develop successful training plans.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Engineering Student Intern
BWXT
02.2024 - 03.2024
- Collaborated with a team selected from my school and engineers from BWXT to address real-world design challenges, applying engineering principles to design and construct a device (using specified materials) capable of competing in and winning a corn-hole tournament.
- Explored new technologies and approaches to streamline processes.
- Participated in workshops and presentations related to projects to gain knowledge.
- Developed effective improvement plans in alignment with goals and specifications.
- Created and managed project plans, timelines and budgets.
- Collaborated with engineering team to determine project specifications.
- Studied corrections from senior engineers to learn and grow professionally.
- Developed and implemented procedures to verify compliance with engineering standards.
Pool Lifeguard
Boonsboro Country Club
05.2023 - 09.2023
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Assisted in organizing and implementing recreational activities and programs.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Education
High School Diploma -
New Covenant Schools
Lynchburg, VANo Degree -
North Carolina State University
Raleigh, NCSkills
- Flexible in dynamic environments
- Team development
- Problem-solving skills
- Practical technical skills
- Effective time management
- Effective problem resolution
- Strong organizational skills
- Clear verbal communication
- Analytical Skills
Accomplishments
- Wrote and Presented a Senior Thesis on Fermi's Paradox and its implications with Abiogenesis.
- Achieved a machine that could throw cornhole by completing designing and constructing and ballista with accuracy and efficiency.
Languages
English
Native or Bilingual
Latin
Limited Working
Spanish
Limited Working
Timeline
Golf Cart Attendant
Boonsboro Country Club
08.2024 - 02.2025
Volunteer Youth Swim Coach
Boonsboro Country Club
06.2024 - 07.2024
Engineering Student Intern
BWXT
02.2024 - 03.2024
Youth Mentor Volunteer
Big Brother Big Sister
09.2023 - 09.2024
Pool Lifeguard
Boonsboro Country Club
05.2023 - 09.2023
High School Diploma -
New Covenant Schools
No Degree -
North Carolina State University