John Smythe
Norfolk
Summary
Experienced with coordinating complex logistics operations to ensure smooth delivery management. Utilizes strategic planning and problem-solving skills to improve efficiency with 15 years of global background. Track record of fostering strong relationships with vendors and clients to maintain seamless operations.
Overview
19
19
years of professional experience
Work History
Transportation Coordinator
PFG Customized Distribution
Elkton, MD
02.2026 - Current
- Track driver & calculate route coordination including driver check-in and managing delivery timelines.
- Work on administrative & data entry into AS400
- Monitored GPS data to maintain truck scheduling and route performance and prepared hourly late-delivery reports and communicated delivery updates to customers.
- Updated driver HOS records and early reports in internal compliance systems and coordinated with the shipping department to ensure accurate route delivery invoices.
- Performed emergency deliveries using a company van to maintain customer service standards when operational errors occurred and resolved delivery-related customer complaints and service issues.
Recruitment Assessor
Airlige / Emirates Recruitment
Tokyo, Japan
01.2024 - 11.2025
- Conducted candidate screenings, including CV reviews, grooming checks, and communication assessments.
- Maintained a professional and welcoming environment aligned with Emirates’ high service standards.
- Ensured all assessment activities complied with recruitment standards, safety guidelines, and brand expectations.
- Recorded candidate performance and prepared detailed evaluation reports for review.
- Stayed current on airline service standards and recruitment trends for consistent candidate evaluation.
Corporate Trainer
Idea Development
Tokyo, Japan
12.2020 - 11.2025
- Optimized project performance to enhance client ROI and satisfaction.
- Designed and delivered seminars, workshops, and individual/group training sessions.
- Developed engaging, client-centered activities and tailored materials to meet diverse learner needs.
- Enhanced clients’ professional communication skills, focusing on Executive English.
- Coached clients on presentation delivery to support clear, fluent negotiations.
English Teacher
GABA
Tokyo, Japan
10.2015 - 11.2020
- Provided personalized lobby consultations to support student assessment and engagement.
- Delivered specialized instruction using Eiken-based materials.
- Facilitated group lessons for diverse age ranges, from young children to senior adults.
- Maintained detailed student training portfolios and provided actionable feedback.
- Customized lesson plans to enhance learner experience and meet individual goals.
Infantry Team Leader
United States Marine Corps (USMC)
United States Of America
07.2007 - 10.2014
- Led and conducted over 300 patrols across two overseas deployments.
- Ensured the safety, welfare, and accountability of assigned Marines and equipment.
- Conducted risk assessments to support mission planning and execution.
- Planned and executed over 300 missions and operational tasks with optimal strategies.
- Mentored and coached Marines to uphold professional standards and expectations.
- Maintained operational readiness of multi-million-dollar equipment assets.
Education
Bachelor of Arts - Political Science
Temple University, Japan Campus
01-2019
Skills
- Leadership & Team Management
- Cross-Cultural Communication & Adaptability
- Performance Evaluation & Feedback
- Risk Assessment & Operational Planning
- Client Relationship Management
- Organizational & Administrative Skills
- Warehouse operations
- Logistics planning and transportation coordination
- Route optimization and operational process flows
- Effective communication
- Accurate data entry and documentation review
- Critical thinking and problem resolution
Awards
Letter of Appreciation, Certificate of Commendation, Meritorious CPL, Navy and Marine corps Achievement Medal
Languages
English
Native or Bilingual
Japanese
Limited Working
Timeline
Transportation Coordinator
PFG Customized Distribution
02.2026 - Current
Recruitment Assessor
Airlige / Emirates Recruitment
01.2024 - 11.2025
Corporate Trainer
Idea Development
12.2020 - 11.2025
English Teacher
GABA
10.2015 - 11.2020
Infantry Team Leader
United States Marine Corps (USMC)
07.2007 - 10.2014
Bachelor of Arts - Political Science
Temple University, Japan Campus