John W. Graham

Motivated and personable U.S. Navy veteran with unique experience in both management and human services. Talent for multitasking and communication. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling stressful situations, tight deadlines, and conflict resolution. Demonstrated a history of professionalism through numerous professional awards. Flexible and versatile—able to maintain a strong sense of composure under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrives in deadline-driven and high-stress environments. Excellent team-building skills. Compassionate Human Services Specialist with experience in case management, client advocacy, and program coordination. Strong interpersonal skills coupled with crisis intervention abilities make for effective communication and building trust with diverse populations. Significant contributions to improving community welfare through innovative programs and resource allocation.

• ECHO Hero of the Year, 2021
• Exemplary Service Award, Warrenton Police Department
• Meritorious Conduct Award, Dumfries Police Department
• Navy/Marine Corps Achievement Medal, Military
• Good Conduct Ribbon
• Seven other military ribbons and medals

References provided upon request.

• ACRE Employment Specialist
• FBI - First Line Supervisor School
• Crisis Intervention
• Negotiations
• First Aid/CPR
• Interview Techniques

Provided vocational skills training to individuals with disabilities., Conducted goals, therapeutic, and psychoeducation groups., Develops and implements Individual Service Plans., Case management., Conducts pre-employment assessments., Maintains close relationships with clients, community services organizations, and social service agencies to provide appropriate referrals., Conducts follow along services to ensure continued client success., Wrote policies and procedures and received town council approval for Dumfries Police Department., Wrote and implemented hiring policies and procedures for multiple businesses and public services agencies., Implemented time clock and overtime procedures leading to decreased overtime spending., Provided performance appraisals., Audited reports for accuracy., Took part in disciplinary proceedings., Ensured all policies and procedures were followed.