John Woike
Richmond
Summary
Resourceful System Administrator consistently responding to a wide range of technical challenges with a focused and creative approach. Highly effective at problem solving and decision making. Several years of progressive IT experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
System Administrator
Carvana Co.
03.2022 - Current
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Identified and immediately resolved issues with network devices.
- Monitored system performance and responded to alerts.
- Installed and configured network printers and other peripheral devices.
System Administrator
Networking Technologies And Support
10.2021 - 03.2022
- Worked with users to determine areas of technology in need of improved usability.
- Provisioned new software and hardware for use, following established security policies.
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Integrated and updated software products to boost system compatibility.
- Implemented and maintained virtual private networks.
Help Desk Technician
Logan University
03.2020 - 10.2021
- Configured hardware, devices, and software to set up work stations for employees.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed and configured operating systems and applications.
Education
Bachelor of Science - Cybersecurity
Lindenwood Univeristy
Saint Charles, MO06.2020
Bachelor of Arts - Psychology
University of Missouri - St. Louis
Saint Louis, MO12.2011
Skills
- Cisco Wireless Routers and Switches
- LAN Switching Technologies
- Strong Troubleshooting Skills
- Network Repairs and Maintenance
- Monitoring Tools
- Microsoft Active Directory
- Mobile Device Management
- Hardware Installation
- Network Device Monitoring
- Network Troubleshooting
- Virtual Private Networks (VPN)
- Hardware and Software Installation
Certification
- CCNA - Cisco Certified Network Associate (March 2023)
Timeline
System Administrator
Carvana Co.
03.2022 - Current
System Administrator
Networking Technologies And Support
10.2021 - 03.2022
Help Desk Technician
Logan University
03.2020 - 10.2021
Bachelor of Science - Cybersecurity
Lindenwood Univeristy
Bachelor of Arts - Psychology
University of Missouri - St. Louis
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