JOHN LLOYD AGTARAP
NORFOLK
Summary
Customer-focused professional with expertise in operations and team collaboration. Proven experience in driving customer satisfaction and improving team performance in fast-paced environments. Strong problem-solving skills and meticulous attention to detail contribute to operational success.
Overview
6
6
years of professional experience
Work History
U.S NAVY
Aviation Support Equipment Technician
Norfolk
03.2023 - Current
- Exceeded customer satisfaction by finding creative solutions to problems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
RAMP HANDLER
FEDEX
Seattle
10.2021 - 02.2023
- Operated material handling equipment to move freight safely.
- Collaborated with team members to achieve daily workload goals and maintain operational efficiency.
- Assisted in training new handlers on operational procedures.
- Ensured proper labeling and packaging of cargo prior to loading onto aircraft to prevent delays.
- Provided excellent customer service by responding promptly to inquiries and requests for assistance.
- Sorted packages by delivery routes to facilitate timely distribution to delivery vehicles. for efficient distribution to delivery vehicles.
Server
Max Restaurant
Tukwila
05.2020 - 09.2021
- Provided exceptional customer service in a fast-paced dining environment.
- Delivered food and beverages accurately to tables and guests.
- Supported team members during busy periods to enhance service flow.
- Maintained cleanliness and organization of dining area throughout shifts.
Education
High School Diploma -
RAINER BEACH HIGH SCHOOL
Seattle, WASkills
- Technical maintenance
- Equipment maintenance
- Freight management
- Operational efficiency
- Creative problem solving
- Team collaboration
- Customer service
Timeline
U.S NAVY
Aviation Support Equipment Technician
03.2023 - Current
RAMP HANDLER
FEDEX
10.2021 - 02.2023
Server
Max Restaurant
05.2020 - 09.2021
High School Diploma -
RAINER BEACH HIGH SCHOOL