Johnna Lee

King George

Summary

Enthusiastic and willing to take hands-on approach in and outside of classroom to engage students. Smart and focused with exemplary communication. Works as a cooperative partner with supervising teacher to deliver quality instruction for students.

Overview

years of professional experience

Work History

Teaching Assistant

St Paul's Day School

King George, VA

09.2023 - Current

Supported classroom instruction by assisting with lesson planning and material preparation.
Facilitated small group activities to enhance student engagement and understanding of core concepts.
Collaborated with teachers to develop individualized learning plans for diverse student needs.
Monitored student progress, providing feedback to promote academic growth and motivation.
Supported classroom maintenance and upkeep, organizing books, and materials.
Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.

Student and Teacher Incentive Coordinator

Potomac Elementary PTA

King George, VA

08.2021 - 11.2024

Coordinated successful student organization events and activities.
Organized and distributed materials needed for planned school activities.
Promoted volunteer program through fliers, newsletters and social media.
Oversaw safety and well-being of students under care during teacher absences.
Built positive working relationships with students and school administrators by remaining polished and calm and offering assistance for multiple school fundraisers.

Member Service Representative

InFirst Federal Credit Union

Alexandria, VA

11.2010 - 12.2015

Helped members resolve account problems and navigate internal systems to handle routine needs.
Cross-trained in different internal databases and service positions to help team members meet coverage demands.
Audited member account information to identify issues and develop solutions.
Enhanced member relationships by providing excellent service during each interaction.
Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.
Conducted customer interview, validating information submitted in loan documents.
Helped lending staff set up files for new and existing loans.
Followed up after loan close to congratulate, thank and provide next steps to member.

Education

Some College (No Degree) -

University of Mary Washington

Fredericksburg, VA

Associate of Arts - General Studies

Germanna Community College