Johnna Lee
King George
Summary
Enthusiastic and willing to take hands-on approach in and outside of classroom to engage students. Smart and focused with exemplary communication. Works as a cooperative partner with supervising teacher to deliver quality instruction for students.
Overview
16
16
years of professional experience
Work History
Teaching Assistant
St Paul's Day School
09.2023 - Current
- Supported classroom instruction by assisting with lesson planning and material preparation.
- Facilitated small group activities to enhance student engagement and understanding of core concepts.
- Collaborated with teachers to develop individualized learning plans for diverse student needs.
- Monitored student progress, providing feedback to promote academic growth and motivation.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
Student and Teacher Incentive Coordinator
Potomac Elementary PTA
08.2021 - 11.2024
- Coordinated successful student organization events and activities.
- Organized and distributed materials needed for planned school activities.
- Promoted volunteer program through fliers, newsletters and social media.
- Oversaw safety and well-being of students under care during teacher absences.
- Built positive working relationships with students and school administrators by remaining polished and calm and offering assistance for multiple school fundraisers.
Member Service Representative
InFirst Federal Credit Union
11.2010 - 12.2015
- Helped members resolve account problems and navigate internal systems to handle routine needs.
- Cross-trained in different internal databases and service positions to help team members meet coverage demands.
- Audited member account information to identify issues and develop solutions.
- Enhanced member relationships by providing excellent service during each interaction.
- Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.
- Conducted customer interview, validating information submitted in loan documents.
- Helped lending staff set up files for new and existing loans.
- Followed up after loan close to congratulate, thank and provide next steps to member.
Education
Some College (No Degree) -
University of Mary Washington
Fredericksburg, VAAssociate of Arts - General Studies
Germanna Community College
Fredericksburg, VA05.2011
Skills
- Positive Reinforcement
- Conflict Resolution
- Verbal and Written Communication
- Student Engagement
- Creative and Resourceful
- Interpersonal and Social Skills
- Positive attitude
- Collaborative teamwork
- Calm and patient demeanor
- CPR and first aid
Timeline
Teaching Assistant
St Paul's Day School
09.2023 - Current
Student and Teacher Incentive Coordinator
Potomac Elementary PTA
08.2021 - 11.2024
Member Service Representative
InFirst Federal Credit Union
11.2010 - 12.2015
Associate of Arts - General Studies
Germanna Community College
Some College (No Degree) -
University of Mary Washington