John Francis Tsukasa Quinn
Mclean
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of exceptional customer service, driving increased revenue, and company representation. Consistently recognized for sales performance and excellence in customer service.
Overview
11
11
years of professional experience
Work History
Sales Associate
LoveSac
02.2023 - Current
- Customer experience and POS
- Assist customers in creating a personalized product setup
- Quoting customers on customized product setups
- Work with customers remotely via texting/email/phone to ensure satisfactory customer experience and/or troubleshoot any issues
- NetSuite – Query database for customer profiles/sales orders/transaction processes/inventory
- PredictSpring – used on iPads in store for creating quotes and operating point of sale
- FedEx - Creating shipping labels and shipment pick up appointments
Sales Associate
Johnston & Murphy
07.2022 - 11.2022
- Customer experience and POS
- Interacting with customers and offer the appropriate products that best fit their needs
- Work with other sales associates in a fast paced environment to achieve our store’s goals
- Recognize inefficient processes in the workflow and help to make it better for the team
Computer technician
Cell Tech
01.2018 - 01.2020
- Repaired multiple different types of hardware/computers for the Loudoun County School District (80,000+ students not including staff)
- Developed software tools and improve physical workspace to optimize workflow
- Communicated with clients in-person and through email
Barista
Starbucks
01.2015 - 01.2018
- Customer experience and POS
- Working with a team
- Making drinks
- Extensive cleaning
Education
No Degree - Applied Computer Science
Dominican University of California
Mclean, VA09-2023
High School Diploma - undefined
Langley High School
Mclean, VA01.2015
Skills
- Positive and professional
- Excellent people skills
- Exceptional customer service
- Conflict resolution
- Retail store operations
- Policy and procedure adherence
- Sales expertise
Timeline
Sales Associate
LoveSac
02.2023 - Current
Sales Associate
Johnston & Murphy
07.2022 - 11.2022
Computer technician
Cell Tech
01.2018 - 01.2020
Barista
Starbucks
01.2015 - 01.2018
High School Diploma - undefined
Langley High School
No Degree - Applied Computer Science
Dominican University of California
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