Brooklyn Watt
Richmond
Summary
Dynamic shift leader with a strong background in customer service and food safety compliance. Skilled in training employees and resolving conflicts, fostering a collaborative environment that enhances team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Shift Leader
Firehouse Subs
Palm Coast
06.2022 - 08.2025
- Supervised daily operations and ensured compliance with food safety standards.
- Monitored team performance and provided feedback to enhance operational efficiency.
- Resolved customer complaints promptly to enhance overall dining experience.
- Trained new employees on customer service and food preparation procedures to ensure high-quality service delivery.
- Ensured cleanliness and organization of workstations throughout the shift.
Education
Bachelor of Science - Criminal Justice
Hampton University
Hampton, VA05-2029
Skills
- Operational oversight
- Team leadership
- Time management
- Sales support
- Effective communication
- Conflict resolution
Timeline
Shift Leader
Firehouse Subs
06.2022 - 08.2025
Bachelor of Science - Criminal Justice
Hampton University