Jonah Gardner
Floyd
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional customer service skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Zipline Guide
Buffalo Mountain Ziplines
Floyd
05.2023 - 09.2024
- Guided guests through zipline courses while ensuring safety protocols were followed.
- Explained safety procedures and ziplining techniques to participants before each ride.
- Monitored guest behavior during zipping to maintain a safe environment.
- Assisted with equipment checks and set up prior to each tour session.
- Engaged with guests to provide information about local wildlife and scenery.
- Assisted customers with zipline harnesses and helmets, ensuring proper fit and comfort.
- Monitored guests during the entire tour, providing guidance and instruction when needed.
- Performed daily safety and operational inspections of zipline equipment.
- Inspected ropes course elements regularly for wear or damage.
- Displayed excellent customer service skills while interacting with guests from various backgrounds and cultures.
Education
Bachelor of Arts - Criminal Justice W/ Wildlife Conservation
Freed-Hardeman University
Henderson, TN05-2029
High School Diploma -
Floyd County High School
Floyd, VA05-2025
Skills
- Customer service
- Safety procedures
- Wildlife conservation
- Equipment maintenance
- Public speaking
- Team communication
- Physical fitness
- Safety management
- Environmental awareness
- Instructional skills
Certification
CTECS National Workplace Readiness Skills Certification
Timeline
Zipline Guide
Buffalo Mountain Ziplines
05.2023 - 09.2024
Bachelor of Arts - Criminal Justice W/ Wildlife Conservation
Freed-Hardeman University
High School Diploma -
Floyd County High School