Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Abbott

Roanoke

Summary

Dynamic professional with a proven track record at AMF Hilltop Lanes, excelling in customer engagement and cash management. Recognized for enhancing operational efficiency and fostering team collaboration, I successfully transitioned from Front Desk Associate to Assistant Manager in just six months, demonstrating effective leadership and a commitment to quality service.

Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills in an activities role.

Overview

3
3
years of professional experience

Work History

Assistant Manager

AMF Hilltop Lanes
02.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Graduated from Front desk associate to Management in a period of 6 months.

Activities Director

Friendship Health And Rehab
10.2022 - 07.2025
  • Scheduled movies, entertainment, and other special events.
  • Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
  • Supported cognitive health through the implementation of brain fitness programs designed to stimulate mental acuity in older adults.
  • Evaluated program effectiveness routinely, making adjustments as necessary to better meet residents' needs.
  • Evaluated supplies and requested purchases to meet activity plans.
  • Contributed to a positive living environment by fostering a sense of camaraderie among residents through group activities and social gatherings.
  • Documented preferences and helped develop relevant activities.

Education

Core Studies

Radford Highschool
Radford, VA
05-2022

Skills

  • Customer engagement
  • Cash management
  • Effective team leadership
  • Collaborative decision-making

Timeline

Assistant Manager

AMF Hilltop Lanes
02.2023 - Current

Activities Director

Friendship Health And Rehab
10.2022 - 07.2025

Core Studies

Radford Highschool
Jonathan Abbott